Jennifer Mickey
Oakland University
Tell me more about Jennifer Mickey?
Jennifer Mickey is an experienced automotive industry professional with 26.4 years of work experience. She has a strong background in customer satisfaction, customer retention, sales process, and customer service. Based in Estero, Florida, Jennifer has a proven track record of providing outstanding parts and service to new and returning customers. She excels in managing a full-fledged service department, scheduling associates, and organizing workflows to exceed expectations. Jennifer also has leadership abilities to contribute to training, mentoring, and developing service department associates to optimize store performance.
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About
I am an automotive industry professional with a history of providing outstanding parts and service experience by making meaningful connections with new and returning customers. My operational experience in the automotive industry includes managing a full-fledged service department effectively managing scheduling of associates, flow of appointments and organizing workflow to exceed expectations by providing on time and top quality service to customers. I also possess the leadership ability to contribute to training, mentoring and development of service department associates to optimize store performance.
...See MoreWork Experience
naples luxury imports
Assistant Service Manager
Motor Vehicle Manufacturing
Jennifer Mickey's Professional Milestones
- Customer Relations Manager (1997-07-01~1999-09-01): Implementing effective customer communication strategies to enhance customer satisfaction and loyalty.
- Assistant Service Manager (2018-09-01~): Streamlined service operations and improved efficiency, resulting in improved customer satisfaction and reduced uptime.
Education
Business Management
Skill
Automotive
Customer Satisfaction
Customer Retention
Sales Process
Customer Service
Sales
Team Building
Automotive Aftermarket
Master Certfied Ford Service Manager
Master Certfied Ford Warranty Manager
Master Certified Ford Service Consultant
Certified Lamborghini Service Manger
Certified Maserati Service Manager
Reynolds And Reynolds
Adp
Management
Leadership
Team Leadership
Microsoft Office
Reynolds
Customer Relationship Management
Certification
Colleagues
Chris Franzoso
Pre-Owned Director
Craig Lumia
Service Director
Brandon Mcguinness
Director Of Pre-Owned Sales | New Vehicle Sales Manager
Taylor Reidel Agin
marketing director at naples luxury imports
Franny Viehman
Assistant Service Manager
Other Named Jennifer Mickey
Frequently asked questions
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Jennifer Mickey's social media include: Linkedin,
Jennifer Mickey works for Naples Luxury Imports
Jennifer Mickey's role in Naples Luxury Imports is naples luxury imports
Jennifer Mickey works in the industry of Motor Vehicle Manufacturing
Jennifer Mickey's colleagues are Chris Franzoso,Craig Lumia,Brandon Mcguinness
Jennifer Mickey's latest job experience is naples luxury imports at Naples Luxury Imports
Jennifer Mickey's latest education in Oakland University