Jenny Ramirez
head of people & culture - my motto is anything is possible when you have spirit courage and moxie @ SoundHound AI
San Francisco Bay Area
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Jenny Ramirez is a highly experienced professional with 22.8 years of work experience. She possesses a wide range of skills including organizational leadership, team management, HR, performance management, and human resources. Based in San Francisco, California, Jenny has a strong background in SAP, where she oversaw cloud-based HR systems for a global footprint supporting 100,000 employees in 144 countries. She has also worked as an Implementation consultant for SuccessFactors, gaining valuable insights and expertise in talent development and customer service. Jenny is dedicated to delivering a 5-star consumer experience and delivering a 5-star consumer experience. She is passionate about continuous improvement and continuously improving processes using technology.
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@soundhound.com
@soundhound.com
@soundhound.com
@sap.com
+1 800778****
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About

I believe there is no such thing as impossible when you have spirit, courage, and moxie. I live by this in my personal life and in my career. At SAP I I oversaw state-of-the-art cloud-based HR systems for SAP across a global footprint supporting 100,000+ employees in 144 countries. Part of my journey was based on my ability to get in on the ground floor of the technology movement as a Implementation consultant for the industry-leading SuccessFactors, which SAP acquired in 2012. After four years of consulting work, I was ready to move into management, and would head back into HR.I’ve become a cloud technology expert, but remain grounded in old-school principles like talent development and customer service that define our industry as a people business. I remain committed to delivering a 5-star consumer experience no matter how automated the process becomes, and I pride myself on developing top talent, mentoring future leaders, and building high-performance support teams that help execute on the strategic vision.I am grateful to be able to have spent time in environments such as Human Resources, Professional Services, and IT. The ability to focus on the people in the company I work for, focus on external customers and their success, as well as focus on continuously improving processes using technology gives me valuable insight and expertise. Character Traits:Enthusiastic | Determined | Empathetic| Approachable | Organized | Intuitive | Resourceful | Agile | CuriousLeadership Expertise:Organizational Management | Coaching & Mentoring | Change Management | Process Improvement | Transformation | | Communications | Team Development | Drive High Performance | Employee Engagement | Problem Solving | Strategic Planning Functional Expertise:HR Shared Services | Customer Support | Talent Management | Data Management | Mergers & Acquisitions | Employee Relations | Performance Management | People Operations | Career Development | Recruiting & Onboarding | Succession Planning | Forecasting & Resource Planning | Project Planning Technical Expertise:Consulting | Software Implementation | Cloud Applications | System Integration I SaaS | HRIS | Project Management | SAP SuccessFactors | HCM | Microsoft Teams | JIRA | Compliance Audits| Escalation Management | Product Release Management I UKG

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Work Experience

5400 Betsy Ross Drive, Santa Clara, California, 95054, US

Software Development

343
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Jenny Ramirez's Professional Milestones

  • VP/head Of Hr Operations, Cloud Services (2016-01-01~2019-12-01): Optimized HR processes and processes, improving efficiency and enhancing overall HR performance.
  • Senior Director, Human Resources Systems, Operations And Shared Services Center (2013-07-01~2014-12-01): Optimized HR processes, leading to enhanced efficiency and organizational effectiveness.
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