Network Operations Center Engineer@ Outsourced
Manila, Manila, Philippines
Jeraldyn Gonzales
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Technological Institute of the Philippines
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FlashIntel GPTJeraldyn Gonzales is a highly experienced professional with 17.3 years of work experience in the field of Systems and Network Administration. He has worked for both corporate environments and managed service provider companies, managing global network devices and providing technical Data Center support. Jeraldyn has expertise in troubleshooting, routers, Cisco technologies, VPN, and network administration. He is skilled in monitoring, supporting, and responding to service outages or incidents. Jeraldyn has a strong background in root cause analysis and problem resolution, and is known for his ability to respond to customer requests and support.
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About
Several years of extensive experience in the field of Systems and Network Administration. Worked for both corporate environment and managed service provider company. Managing world-wide corporate network devices and provide technical Data Center support. Monitor, support and responds to service outages or other incidents. Perform installations, integration, configurations, upgrades, troubleshooting, and performance tuning of various software technologies from multiple vendors. Perform root cause analysis and problem resolution. Respond to requests for assistance from client or staff end-users, or other support staff working for clients or vendors.
...See MoreWork Experience
Network Operations Center Engineer
Outsourcing and Offshoring Consulting
Jeraldyn Gonzales's Professional Milestones
- Technical Support Representative (2007-01-01~2009-08-01): Provided exceptional technical assistance, resolving issues promptly and efficiently to resolve customer issues.
- Global Network Operations Center Specialist - It (2011-10-01~2012-12-01): Streamlined network operations and optimized IT infrastructure, resulting in optimal efficiency and enhanced connectivity.
Education
Computer Systems Networking And Telecommunications
2001-2005Skill
Troubleshooting
Routers
Cisco Technologies
Vpn
Network Administration
Switches
Technical Support
Active Directory
Networking
Servers
Tcp/ip
Virtual Private Network
Call Center
Service Delivery
Itil
Computer Network Operations
Vendor Management
Ccna
Telecommunications
Incident Management
Windows Server
Computer Hardware
Bmc Remedy
It Operations
Microsoft Exchange
Juniper Technologies
Linux
Bgp
Vmware
Hardware
Operating Systems
Routing
Ospf
Wan
Firewalls
Certification
Colleagues
Other Named Jeraldyn Gonzales
Frequently asked questions
We found 2 Jeraldyn Gonzales's email addresses
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Jeraldyn Gonzales works for Outsourced
Jeraldyn Gonzales's role in Outsourced is Network Operations Center Engineer
Jeraldyn Gonzales works in the industry of Outsourcing and Offshoring Consulting
Jeraldyn Gonzales's colleagues are Rahul Badethalav,Mike Larcher,Mike Larcher
Jeraldyn Gonzales's latest job experience is Network Operations Center Engineer at Outsourced
Jeraldyn Gonzales's latest education in Technological Institute of the Philippines
