Jerome Njuki
Tell me more about Jerome Njuki?
Jerome Njuki is an experienced Support Team Lead with 12.1 years of work experience in the IT industry. He is skilled in technical support, network troubleshooting, and managing multiple vendors. Jerome has worked at OpticoreIT and Sky in various roles, including Network Engineer and Wireless Support Executive. He also has experience as a Deskside Support Engineer and a Wireless Support Executive. Jerome is based in Watford, United Kingdom.
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About
Experienced Support Team Lead with a demonstrated 10 year history of working in the IT industry. Skilled in Technical Support, Network Troubleshooting with multiple vendors along with management experience.
Work Experience
Network Engineer
IT Services and IT Consulting
Jerome Njuki's Professional Milestones
- 2nd Line Support Engineer (2015-05-01~2018-04-01): Streamlined technical support processes, resulting in improved efficiency and client satisfaction.
- Wi-fi Customer Service And Support Advisor (2014-04-01~2015-05-01): Streamlined customer service processes, improving efficiency and providing exceptional support to customers.
Skill
Technical Support
Telecommunications
Wireless Networking
Networking
Desktop Application Support
Troubleshooting
Mobile Devices
Microsoft Office
Customer Service
Desktop Deployment
Microsoft Excel
Leadership
Comptia A+
Team Leadership
Computer Hardware
Comptia
Windows 7
Cisco Certified Entry Networking Technician
Cisco Certified
Application Support
Management
Communication
Problem Solving
Internet Protocol Suite
Vlan
Vlsm
Ip Networking
Cisco Routers
Ruckus
Cisco Switches
Wireless Lan Controller
Access Points
Network Deployment
Certification
Colleagues
Murray M'Clelland
Project Manager
Lee Johnson
IT Program Manager
Karo Bonas
director of delivery - transformation portfolio and programme management at opticoreit
Karo Bonas
director of delivery - transformation portfolio and programme management at opticoreit
Max Dewing
senior project manager at opticoreit
Other Named Jerome Njuki
Frequently asked questions
We found 1 Jerome Njuki's email addresses
We found 2 Jerome Njuki's phone numbers
Jerome Njuki works for OpticoreIT
Jerome Njuki's role in OpticoreIT is Network Engineer
Jerome Njuki works in the industry of IT Services and IT Consulting
Jerome Njuki's colleagues are Murray M'Clelland,Lee Johnson,Karo Bonas
Jerome Njuki's latest job experience is Network Engineer at OpticoreIT