Jerry Howe

A solution-oriented, culture-driven leader with a solid 30+ year track record of success in leading customer care organizations’ worldwide support, service and solution programs within the high tech industry to achieve transformational results in productivity, profitability and overall revenue growth, with extensive experience in growing early stage startups and high growth companies. Builds best-in-class organizations through careful recruitment, hiring, mentoring and development, providing leadership that holds teams accountable, motivated and inspired. SIGNATURE STRENGTHS: - Excels in Building Synergistic, Collaborative Team Cultures - Careful Selection & Recruitment of High Performance Teams - Extensive C-Level Interface and Customer-Facing Background - Highly Entrepreneurial / Early Stage Startup & High Growth Experience - Proven Ability to Build and Transform Operations KEY COMPETENCIES: - Strategic & Capital Planning Processes - Business Intelligence & Metrics - C-Level & Customer Facing - Client Relationship Management (CRM) - Project Management Leadership - Customer Relationship Management - Workforce, Data & IT Security - Product Marketing / Profit Planning - Enterprise-Level Applications - Hardware Management - Business Operations Transformation - Lean Manufacturing Principles - Knowledge Management Systems Specialties: High Growth Companies, Early Stage Startups, Mature Stage Startups, Emerging Markets, Security, Software Hardware, Professional Services, SaaS, Software-as-a-Service, Cloud-Based Technology, Business Intelligence, Business Analytics