coordinating the service desk team at yarra valley water@ Yarra Valley Water
Melbourne, Victoria, Australia
Jess Brooks
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FlashIntel GPTJess Brooks is a highly experienced Service Desk Coordinator with 6.8 years of work experience. She possesses a wide range of skills including remote user support, customer service, technical support, and system center configuration management. Jess has worked at Yarra Valley Water and Datacom in various roles, including End User Computing Coordinator and Systems and Desktop Support Engineer. She is passionate about providing excellent customer service and has a strong background in IT services and consulting. Jess is currently based in Melbourne, Australia.
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About
Working in a Service Desk Coordinator role with a passion for customer service.
Work Experience
coordinating the service desk team at yarra valley water
End User Computing COOrdinator
Service Desk Analyst
Utilities
Jess Brooks's Professional Milestones
- Systems And Desktop Support Engineer (2018-10-01~2019-03-01): Troubleshooting and troubleshooting complex systems across various platforms for optimal functionality.
- Service Desk Analyst (2016-12-01~2018-10-01): Streamlined service desk operations, optimizing efficiency and resolving technical issues effectively.
Skill
Remote User Support
Customer Service
Technical Support
Itil
Active Directory
Microsoft Exchange
Microsoft Office
Ios
Windows
System Center Configuration Manager
Forefront Identity Manager
Servicenow
Office 365
Incident Management
Service Desk
Group Policy
Remote Desktop
Microsoft Products
Windows 10
Certification
Colleagues
Sav Jain
Co Founder | Technical Architect
Natalie Foeng
Chief Financial Officer
Samara de Silva
Digital Product Owner | Certified | Agile Scrum Delivery | Data Driven | Customer Focus | Product Management
Samara de Silva
Digital Product Owner | Certified | Agile Scrum Delivery | Data Driven | Customer Focus | Product Management
Michael Broadbent
Business Analyst | Project Manager | Product Owner
Other Named Jess Brooks
Frequently asked questions
We found 2 Jess Brooks's email addresses
We found 1 Jess Brooks's phone numbers
Jess Brooks works for Yarra Valley Water
Jess Brooks's role in Yarra Valley Water is coordinating the service desk team at yarra valley water
Jess Brooks works in the industry of Utilities
Jess Brooks's colleagues are Sav Jain,Natalie Foeng,Samara de Silva
Jess Brooks's latest job experience is coordinating the service desk team at yarra valley water at Yarra Valley Water
