Jill Franks
Youngstown State University
Tell me more about Jill Franks?
Jill Franks is an experienced Service Manager with 16.7 years of work experience in the gambling & casinos industry. She is skilled in customer service, sales, Microsoft Word, Excel, and PowerPoint. Jill has a Bachelor of Business Administration degree in Finance from Youngstown State University. She is currently working towards an MBA in Leadership at Youngstown State University. Jill has held various positions at the Hollywood Gaming Mahoning Valley Race Course, including Player Services/Count Team Manager and Player Services Supervisor. She has a strong background in community and social services.
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About
Experienced Service Manager with a demonstrated history of working in the gambling & casinos industry. Skilled in Customer Service, Sales, Microsoft Word, Excel and PowerPoint. Strong community and social services professional with a Bachelor of Business Administration (B.B.A.) focused in Finance, General from Youngstown State University. Working towards MBA in Leadership at Youngstown State University.
Work Experience
Player Services | Completion Room Manager
player services count team manager - penn national - hollywood gaming
Player Services Manager
Player Services Manager
Player Services Supervisor
Player Services Supervisor
Gambling Facilities and Casinos
Jill Franks's Professional Milestones
- Player Services Manager (2016-03-01~): Implementing efficient player service strategies, enhancing player satisfaction and loyalty for the organization.
- Assistant Manager (2007-03-01~2014-08-01): Streamlined operations, boosting productivity and achieving enhanced efficiency through effective team management.
Education
Finance,
Bachelors,
Bachelor Of Business Administration,
General,
Leadership
2021-2006Skill
Leadership
Customer Service
Microsoft Word
Training
Microsoft Office
Time Management
Powerpoint
Sales
Marketing
Microsoft Excel
Team Building
Certification
Colleagues
Kevin Brogan
director of marketing at hollywood gaming mahoning valley race course
Elizabeth Rogers
assistant director of racing at hollywood gaming mahoning valley race course
Vaughn Vacar
playbook assistant manager hollywood gaming mahoning valley race course
Bill Mang
security shift manager at hollywood gaming mahoning valley race course
Brian Long
vlt shift manager at hollywood gaming mahoning valley race course
Other Named Jill Franks
Frequently asked questions
Jill Franks's social media include: Linkedin,
Jill Franks works for Hollywood Gaming Mahoning Valley Race Course
Jill Franks's role in Hollywood Gaming Mahoning Valley Race Course is player services count team manager - penn national - hollywood gaming
Jill Franks works in the industry of Gambling Facilities and Casinos
Jill Franks's colleagues are Kevin Brogan,Elizabeth Rogers,Vaughn Vacar
Jill Franks's latest job experience is player services count team manager - penn national - hollywood gaming at Hollywood Gaming Mahoning Valley Race Course
Jill Franks's latest education in Youngstown State University