Jill RobsonLloyd
University of Gloucestershire
Tell me more about Jill RobsonLloyd?
Jill RobsonLloyd is a highly experienced professional with 24.2 years of work experience in various roles. She has a strong skill set in ITIL, incident management, technical support, and system administration. Jill has worked in companies like Smart Computers Ltd and UCAS, where she excelled in customer service and support. She is certified in ITIL v3 foundations and has expertise in disaster recovery, disaster recovery, and data center management. Jill is based in Coxhoe, United Kingdom and has a proven track record of delivering excellent customer service.
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Emails and Phone Numbers
About
Working 1st line service desk support
Work Experience
Help Desk
IT Services and IT Consulting
Jill RobsonLloyd's Professional Milestones
- Technical Service Desk Analyst (1999-09-01~2014-04-01): Effectively managed technical support team, ensuring seamless operations and customer satisfaction.
- Help Desk (2015-07-01~): Providing efficient and streamlined technical assistance to customers, resolving their issues efficiently and efficiently.
Education
Skill
Itil
Incident Management
Technical Support
It Service Management
System Administration
Active Directory
Change Management
Service Desk
Vmware Esx
Disaster Recovery
Windows Server
It Strategy
Windows 7
Data Center
Customer Service
Itil V3 Foundations Certified
Avaya Site Administration
Amazon Web Services
Project Delivery
Customer Support
Long Term Customer Relationships
Customer Satisfaction
Video Conferencing
Sdi
Sqlite
Desktop Application Support
Avaya Asa
Pc Building
Office 2010
Data Systems
Incident Response
Incident Investigation
Microsoft Office 2007
Customer Focused Service
Sap
Sox 404
Cisco Voip
Certification
Colleagues
Other Named Jill RobsonLloyd
Frequently asked questions
We found 1 Jill RobsonLloyd's phone numbers
Jill RobsonLloyd's social media include: Linkedin,
Jill RobsonLloyd works for Smart Computers Ltd
Jill RobsonLloyd's role in Smart Computers Ltd is Help Desk
Jill RobsonLloyd works in the industry of IT Services and IT Consulting
Jill RobsonLloyd's colleagues are Dominic Vizor,William Lam,thangaraj Thangaraj
Jill RobsonLloyd's latest job experience is Help Desk at Smart Computers Ltd
Jill RobsonLloyd's latest education in University of Gloucestershire