Jim Lilly
Senior Client Manager@ American Express
Salem, Massachusetts, United States
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Jim Lilly is an Account Management Specialist with 4.1 years of experience in the payments industry. Based in the United States, he specializes in cultivating and maintaining organizational relationships. Jim's focus is on gaining a clear understanding of client requirements and expectations and working with client services teams to implement solutions and exceed expectations. His specialties include Major Account Development & Portfolio Management, Strategic Planning for Growth & Direction, Deal Negotiations, Stakeholder Relationships, Presentations and Proposals, CRM Technologies, and Customer Service. Currently, he works as a Senior Client Manager at American Express in the Customer Service department.
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Emails and Phone Numbers

+1 800869****
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About

Account Management Specialist with expertise in the payments industry with the focus of cultivating and maintaining organizational relationships. My focus is to gain a clear understanding of our clients' exact requirements and expectations and work with our client services team to implement solutions and exceed expectations. My specializations include: Major Account Development & Portfolio Management; Strategic Planning for Growth & Direction; Deal Negotiations; Stakeholder Relationships; Presentations and Proposals & CRM Technologies.

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Work Experience

World Financial Center, 200 Vesey Street, New York, NY, 10285, US

Financial Services

76351
Phone
+1 8008693016

Jim Lilly's Professional Milestones

  • Senior Client Manager (2019-10-01~): Building strong client relationships by implementing effective strategies and driving client satisfaction.

Education

Salem State University
Salem State University852076800-946684800
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