Jitendra Das

A dynamic & result-oriented professional with 12 years of progressive experience in implementing Effective Governance and Well-Defined, Right-Sized Risk based Solutions through Profit-Oriented approach. Global Enterprise Security, Compliance, Data-centre and Business Transformation Experience. Exposure in handling clients in India, EMEA, USA and Asian regions, Client Relationship Management, Operations and Team Management, proven expertise in understanding needs of Business.Tenacious in building new business with customers, securing customers’ loyalty, good comprehensive and presentation skills.Solutions-driven, customer centric professional with significant experience in handling all aspects of service functions.Technical Profile:System/ Endpoint/ Perimeter Security, Solution Designing / Architect, Intrusion Prevention System, Vulnerability Management, Drive Encryption, Email Security Solution, Proxy Solution (Zscaler), Network Performance Monitor & Security Information and Event Management (SIEM) Expert.Governance, Risks, Compliance (GRC) and Security Executive with proven ability to Lead Programs in Global Assurance and Advisory Engagements. Strong Partnering skills, Excellence through various Process-Technology-Business alignment.Operations Management:Defining service standards and guidelines that serve as benchmark for excellent service delivery thereby contributing towards ameliorated service revenue generation.Undertaking responsibilities of removing unnecessary procedures in processes; ensuring uniformity in the process understanding at the client’s.Monitoring the overall functioning of team, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.