Jo Stubbs
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Jo Stubbs is an experienced leader with 23.5 years of work experience. He possesses a wide range of skills including change management, stakeholder management, project delivery, outsourcing, and governance. Based in Dudley, United Kingdom, Jo is known for his ability to deliver excellent customer service while maintaining and adhering to company standards and processes. He is a team player who thrives in a team environment and is comfortable working stand-alone. Jo's current role involves running a team of 5 staff and implementing continuous improvement practices to streamline processes and implement continuous improvement culture.
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About
I am an experienced leader of teams across a number of varied functions and businesses. My key skill is my approach to delivering excellent customer service whilst maintaining and adhering to the company standards and processes. I am a team player but equally comfortable working stand-alone. I have proven skills in delivering high preforming individuals and teams. I see problems as a challenge rather that an obstacle and really enjoy diversity on my work. I am very organised which allows me to work in an effective and efficient way. My current role involves running a team of 5 staff and includes supplier relationship management, portfolio management and both hardware and software asset management. I have developed working practices for my team to streamline our processes and implemented a continuous improvement culture to the team. I am accountable for all IT hardware and software purchased for the group as well as the training and development budget for the Service Delivery function - circa 80 staff.
...See MoreWork Experience
Service Delivery Manager
It Service Desk Manager
It Fulfilment Team Leader
Service Desk Analyst
Environmental Services
Jo Stubbs's Professional Milestones
- Customer Services Officer (2000-04-01~2001-05-01): Providing exceptional customer support, resulting in increased customer satisfaction and loyalty.
- It Service Desk Manager (2013-03-01~2015-12-01): Streamlined IT service desk operations, enhancing efficiency and reducing downtime.
Skill
Change Management
Stakeholder Management
Project Delivery
Outsourcing
Governance
Team Leadership
Itil
Management
Business Analysis
Process Improvement
Business Process Improvement
Team Management
Performance Management
Telecommunications
Leadership
Procurement
It Service Management
Service Delivery
Vendor Management
Certification
Colleagues
Miles McDowall
Product Owner
Jason Martin
IT Service Management Programme Manager
Camilo Ramos
Advertising Consultant | Full Stack Marketer | Product Owner | SEO Expert | Marketing Automation Specialist
Christine Hunt
Product Owner
Neils Hansen
Product Owner
Other Named Jo Stubbs
Frequently asked questions
We found 2 Jo Stubbs's email addresses
We found 2 Jo Stubbs's phone numbers
Jo Stubbs works for Rentokil Initial
Jo Stubbs's role in Rentokil Initial is Service Delivery Manager
Jo Stubbs works in the industry of Environmental Services
Jo Stubbs's colleagues are Miles McDowall,Jason Martin,Camilo Ramos
Jo Stubbs's latest job experience is Service Delivery Manager at Rentokil Initial