Jo Stubbs
Service Delivery Manager@ Rentokil Initial
Dudley, Dudley, United Kingdom
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Jo Stubbs is an experienced leader with 23.5 years of work experience. He possesses a wide range of skills including change management, stakeholder management, project delivery, outsourcing, and governance. Based in Dudley, United Kingdom, Jo is known for his ability to deliver excellent customer service while maintaining and adhering to company standards and processes. He is a team player who thrives in a team environment and is comfortable working stand-alone. Jo's current role involves running a team of 5 staff and implementing continuous improvement practices to streamline processes and implement continuous improvement culture.
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Emails and Phone Numbers

@rentokil-initial.com
@rentokil-initial-inc.com
+44 781594****
+44 610372****
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About

I am an experienced leader of teams across a number of varied functions and businesses. My key skill is my approach to delivering excellent customer service whilst maintaining and adhering to the company standards and processes. I am a team player but equally comfortable working stand-alone. I have proven skills in delivering high preforming individuals and teams. I see problems as a challenge rather that an obstacle and really enjoy diversity on my work. I am very organised which allows me to work in an effective and efficient way. My current role involves running a team of 5 staff and includes supplier relationship management, portfolio management and both hardware and software asset management. I have developed working practices for my team to streamline our processes and implemented a continuous improvement culture to the team. I am accountable for all IT hardware and software purchased for the group as well as the training and development budget for the Service Delivery function - circa 80 staff.

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Work Experience

Compass House, Manor Royal, Crawley, Sussex, RH10 9PY, GB

Environmental Services

9627
Phone
+44 6103729750
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Jo Stubbs's Professional Milestones

  • Customer Services Officer (2000-04-01~2001-05-01): Providing exceptional customer support, resulting in increased customer satisfaction and loyalty.
  • It Service Desk Manager (2013-03-01~2015-12-01): Streamlined IT service desk operations, enhancing efficiency and reducing downtime.
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