Joanna M.
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Jagiellonian University
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Tell me more about Joanna M.?
FlashIntel GPTJoanna M. is an experienced Customer Service Supervisor with over 25 years of work experience in the broadcast media industry. She is skilled in User Experience (UX), E-commerce, Agile Methodologies, and ITIL. Joanna has a strong support background with a Bachelor's degree. She has worked at HSBC in London, UK, Mobiltek sp. z o.o., TVN Warner Bros. Discovery, and HSBC. Joanna has a demonstrated history of working in various roles, including IT Service Owner, IT Analyst, Sales Support Manager, and IT Helpdesk Analyst. She is based in Poland.
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About
Experienced Customer Service Supervisor with a demonstrated history of working in The broadcast media industry. Skilled in User Experience (UX), E-commerce, Agile Methodologies, and ITIL. Strong support professional with a Bachelor's degree.
Work Experience
it service owner at hsbc
IT Analyst
Financial Services
Joanna M.'s Professional Milestones
- Customer Service Supervisor (2013-07-01~): Implementing streamlined processes to enhance customer satisfaction and decrease customer downtime.
- Ticketing Agent (1998-01-01~2001-03-01): Delivered exceptional ticketing experiences, elevating customer satisfaction and enhancing the event experience.
Education
Serbian,
Bachelors,
Bosnian,
And Croatian Languages And Literatures
1992-1997Skill
Team Management
Web Analytics
Itil
Online Advertising
E Commerce
Digital Marketing
Seo
B2b
User Experience
Mobile Marketing
Agile Methodologies
Reklama Internetowa
Project Management
Certification
Colleagues
Jerry Begic
Owner, Le Bar Nesta
Olivier RAUD
Business Analyst | Product Owner | Project Manager
Kevin Black
Senior Product Owner
Sarvesh Kumar Mishra
Scrum Master | Deputy Product Owner | Agile Coach | Data Protection Engineer | Automation Support
Anusha Pakki
Product Owner | Certified Business Analyst
Other Named Joanna M.
Frequently asked questions
We found 4 Joanna M.'s email addresses
We found 1 Joanna M.'s phone numbers
Joanna M.'s social media include: Linkedin,
Joanna M. works for HSBC
Joanna M.'s role in HSBC is it service owner at hsbc
Joanna M. works in the industry of Financial Services
Joanna M.'s colleagues are Jerry Begic,Olivier RAUD,Kevin Black
Joanna M.'s latest job experience is it service owner at hsbc at HSBC
Joanna M.'s latest education in Jagiellonian University
