IT Service Desk Analyst@ phs Group
Cardiff, Cardiff, United Kingdom
Joanne Hayward
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Prifysgol Morgannwg
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FlashIntel GPTJoanne Hayward is an IT Service Desk Analyst with 19.7 years of experience. She has worked at phs Group in Cardiff, United Kingdom, in various roles including Customer Support Administrator and Business Analyst. She also has experience as an Application Support and Contact Centre Consultant at Santia Consulting Ltd. Joanne has a strong background in IT services and consulting, with a focus on customer service and application support. She is skilled in IT services and consulting, and has worked with a wide range of clients, including large enterprises, government agencies, and small and medium-sized businesses.
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About
IT Service Desk Analyst
Work Experience
Customer Support Administrator
IT Service Desk Analyst
Facilities Services
Joanne Hayward's Professional Milestones
- Contact Centre Consultant (2004-01-01~2007-01-01): Delivered exceptional customer support, improving customer satisfaction and loyalty.
- Application Support (2007-01-01~2012-01-01): Delivering exceptional technical assistance to customers in diverse technical environments.
Education
Media Studies,
Communication
2000-2003Certification
Colleagues
Kevin Macwilliam
general manager washrooms & healthcare scotland and northern ireland at phs group
Claire Honess
ea to ceo chief financial officer and hrd
Matthew Brabin
Chief Executive Officer
Penny Lwazi Ngidi
Chief Operations Officer
Michael Over
general manager at phs group
Other Named Joanne Hayward
Frequently asked questions
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Joanne Hayward's social media include: Linkedin,
Joanne Hayward works for phs Group
Joanne Hayward's role in phs Group is IT Service Desk Analyst
Joanne Hayward works in the industry of Facilities Services
Joanne Hayward's colleagues are Kevin Macwilliam,Claire Honess,Matthew Brabin
Joanne Hayward's latest job experience is IT Service Desk Analyst at phs Group
Joanne Hayward's latest education in Prifysgol Morgannwg
