Joao Ribeiro
Stanford University
Tell me more about Joao Ribeiro?
Joao Ribeiro is a highly experienced professional with 25.4 years of work experience in contact centers, call centers, and outsourcing. He has a strong background in key performance indicators and has worked with renowned companies such as i9 Xperience Center and Atento. Joao has held various leadership positions, including Chief Executive Officer and Director of New Business. He is skilled in operating systems, telemarketing, and customer experience. Based in Sao Paulo, Brazil, Joao has a proven track record in the telecommunications industry.
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Emails and Phone Numbers
Work Experience
Chief Executive Officer
Director Of New Business
Joao Ribeiro's Professional Milestones
- Gestã O De Equipes (2005-01-01~2008-06-01): Elevated team quality and efficiency through effective coaching programs and team leadership.
- Supervisor (1998-06-01~2001-12-01): Assisting the team in implementing strategies and initiatives to boost operational efficiency and drive productivity.
Education
International Business,
Master Of Business Administration,
Masters
2019-2021Skill
Contact Centers
Call Centers
Bpo
Outsourcing
Avaya
Key Performance Indicators
Pmi
Portuguese
Sla
Pmbok
Cobit
Telecommunications
Telemarketing
Operating Systems
Balanced Scorecard
Itil
Centrais De Atendimento
Sistemas Operacionais
Indicadores Chave De Desempenho
Tecnologias Avaya
Customer Experience
Metodologia Pmbok
Espanhol
Certification
Other Named Joao Ribeiro
Frequently asked questions
We found 2 Joao Ribeiro's email addresses
Joao Ribeiro's social media include: Linkedin,
Joao Ribeiro works for i9 Xperience Center
Joao Ribeiro's role in i9 Xperience Center is Chief Executive Officer
Joao Ribeiro's latest job experience is Chief Executive Officer at i9 Xperience Center
Joao Ribeiro's latest education in Stanford University