Joe Finnelli

Client facing professional with 13 years PBM experience. Core assets include account management, pharmacy benefits, member support and client relations. Excellent analytical and issue resolution skills. Proven track record of driving process improvements. Experienced working with key internal & external stakeholders at all levels of an organization. As an Implementation Manager I engage with my clients & their brokers to understand their coverage needs. I educate them on our pharmacy product offerings while ensuring that benefit coverage is aligned with their expectations, with the overall goal of providing as seamless a transition as possible from their current benefit provider. I also manage the internal implementation process to ensure all operational teams meet project deadlines. OptumRx is a growing leader in the PBM industry supporting 65 million members & representing $80 billion in annual drug spend.