Joe Giglio

Customer Obsessed. Quality Driven. Remote First. Accomplished software professional with over two decades of experience leading Engineering teams in startup and enterprise environments. Offering a rare combination of technical prowess, business savvy, empathetic leadership and remote management skills. I am often found at the intersection of Engineering, Quality and Support Leadership and offer a 360 degree view of the Engineering process across multiple disciplines including development, testing, support, deployment and maintenance. I build technically skilled teams that have a deep understanding of their product, domain and customers. Established subject matter expert in building cross functional engineering teams, remote work, onboarding, change management, human centered leadership, integrations and acquisitions. Champion for “whole company support”, helping teams increase customer empathy. I break down silos between groups and believe we do our best work when we understand our customers and solve problems as a united team. Advocate of #remotefirst and I admire the culture of companies who have successfully embraced this model such as Basecamp, Automattic, Zapier, Buffer, GitLab, Doist, Taxjar and Help Scout. I have managed geographically dispersed teams, understand the challenges and benefits and know how to make it work. Creator of remotescorecard.comCreator of goalpuppy.comAuthor of "Making Remote Work, Work For You": joegiglio.org/bookCreator of the "Remote Work Master Class" video series: remoteworkclass.comDownload resume: http://joegiglio.org/resume/If you send a connection request and I don't know you, please add a note. If you are a recruiter, please note that I am only interested in working remotely for a company that takes it seriously. Please no soliciting. I am looking for quality connections only.