Joe Perry

I am a successful and established Leader with a passion for exceptional customer experience, while developing teams, driving revenue growth and providing operational oversight using best practices. I have full P&L management and strategic steering accountability across all facets of the daily business. Effectively manage all areas of sales, operations, customer service, and quality control forecasting / budgeting, financial analysis and reporting. Collaborate with product and all other cross functional teams to drive profits by identifying new opportunities in the marketplace. Career highlights include: · Entrepreneurial minded, customer-focused leader of Agency Management with impressive sales and management successes across a notable career promoting revenue increases as well as exceptional customer service. · Documented results in driving strong, sustained business growth within a competitive industry. Combine solid strategic planning skills with team training and customer relationship qualifications. · Particular strengths in coaching sales, customer service, operations, and quality control teams and introducing solutions to drive sustainable revenue gains. · Hands-on approach to staff development and client service. Polished and diplomatic presenter and astute contract negotiator. · Maintain high standards in quality and professional ethics. SELECTED SALES | LEADERSHIPCOMPETENCIES Team Building / Leadership New Market Development Strategic Partnerships Team Training / Mentoring Business Plan Development Insurance Practices / Issues