Joey Hermenegildo Carpio

An adaptable and resourceful customer service professional with over 10 years experience. Demonstrated capacity in creating and nurturing a continuously improving customer centric culture with the following key strengths: • Planning and Organisation: High level of self-motivation enabling goals to be met and exceeded whilst working under pressure effectively managing time and resources • Customer Service: Able to respond to customers needs in a professional and timely manner. Focused on providing and nurturing total customer satisfaction. • Leadership and Teamwork: Strong team player who encourages empowerment whilst energising and inspiring passion in people. • Analysis: Demonstrated capacity to identify and resolve issues and manage key components to facilitate completion of tasks within time and budget constraints. • Flexibility: Proven adaptability to change. Experienced in a variety of roles, resourceful and able think on feet.