Retail Operations Controller@ Sure Business
United Kingdom
John Harvey
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Highlands College
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FlashIntel GPTJohn Harvey is a highly experienced professional with 22.7 years of work experience in the telecommunications industry. He has a strong background in product management, managed services, and new business development. Based in the United Kingdom, John has worked in various roles, including Retail Operations Manager and General Manager at Sure Business. He has also held positions at BT and BT, where he has demonstrated his expertise in managing teams and implementing innovative retail processes. John's skills and experience make him a valuable asset in the field of telecommunications.
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About
Nine years Retail experience in the telecommunications industry with seven of those spent in an Operational role. Previous work in South Africa has given me the ability to work with multiple cultures and produce high performing teams. In 2014 I won the “Totally Awesome Award” at Sure International for my work in changing the face of retail at Sure. Milestones at Sure * Implementation of the Retail Process and Procedures manual * Mystery Shopper initiative to help improve customer service levels * Integration of a Pan Island POS system with central reporting and management * Produce training manual for new billing system (2011) * Automated weekly, monthly and quarterly sales reporting * Re structure of the handset procurement process for better time efficiency and cost saving * Retail project lead for new billing system integration (2015/16) * Develop a brand new customer shopping experience from concept to completion * Store re location and refit programme o Design o Technology o Cost management o Supplier management o Project management o On time and on budget
...See MoreWork Experience
Retail Operations Controller
General Manager
Owner, Manager, Tour Guide
Telecommunications
John Harvey's Professional Milestones
- Owner, Manager, Tour Guide (2001-01-01~2004-01-01): Developed a successful travel guide, ensuring exceptional experiences for travelers and business.
- Retail Operations Controller (2009-01-01~2014-01-01): Streamlined operations, improving accuracy and efficiency across the retail market.
Education
Hospitality,
Hospitality And Catering
1995-1997Skill
Telecommunications
Mobile Devices
Product Management
Managed Services
New Business Development
Business Strategy
Account Management
Product Development
Team Management
Team Leadership
Direct Sales
Supplier Management
Sales Management
Change Management
Project Management
Concept Development
Concept Design
Purchasing
Supplier Negotiation
Project Planning
Project Delivery
Certification
Colleagues
Paul Acton
chief executive sure jersey and group chief business officer
Omar Sharif
cfo at sure telecom
Ashley Conquest
business sales account director
Graham Hughes
chartered director | non executive director
Lucy Prevel
account director at sure sure international
Other Named John Harvey
Frequently asked questions
John Harvey's social media include: Linkedin,
John Harvey works for Sure Business
John Harvey's role in Sure Business is Retail Operations Controller
John Harvey works in the industry of Telecommunications
John Harvey's colleagues are Paul Acton,Omar Sharif,Ashley Conquest
John Harvey's latest job experience is Retail Operations Controller at Sure Business
John Harvey's latest education in Highlands College
