Jon Gardner
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Jon Gardner is a Regional Director with over twenty years of experience as a Sales & Operations Manager and Trainer. He has a proven track record of managing processes and teams in contact centres and has recently managed and developed business within the self-storage industry. Jon is a strong role model leader and developer with extensive recruitment, team development, and coaching experience. He is also an influential trainer with expertise in KPI forecasting, target setting, and delivery management across regions and departments. Jon is also an expert in B2B and B2C customer relations, marketing, business development, social networking, fundraising, and complaints handling. He holds certifications in ICSKL2, CSKL2, and CSTL3 certificates.
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About
Regional Director with over twenty years experience as Sales & Operations Manager and Trainer. Proven results managing processes and teams in contact centres and more recently managing and developing business within the self-storage industry. Strong role-model leader and developer of people with extensive recruitment, team development and coaching experience. Expert in KPI forecasting, target setting and delivery management across regions and departments. Engaging and influential trainer, with a flexible approach to problem solving, re-education and change management. Expertise in B2B and B2C customer relations, marketing and business development, social networking, fundraising and complaints handling. FEDESSA Manager of the Year finalist in 2016 and 2017. Author of in-house software and process training literature. Strong delivery skills in Sales, Operations and Software training. Trainee Counsellor with ICSKL2, CSKL2 AND CSTL3 certificates achieved, currently studying Level 4 Diploma in Therapeutic Counselling (TC-L4), due to complete diploma in 2021.
...See MoreWork Experience
Operations Director at Flexiss Group
Executive Offices
Jon Gardner's Professional Milestones
- Store Manager (2016-03-01~2017-06-01): Achieved exceptional sales targets, surpassing quarterly targets and driving revenue growth.
- Area Store Manager (2017-06-01~2018-01-01): Implemented strategic initiatives to optimize operational efficiency and drive sales growth.
Skill
Management
Team Management
Coaching
Sales Management
Team Leadership
Training Delivery
Training
Sales
Call Centers
Leadership
Sales Management Coaching
Mobile Devices
Telecommunications
Customer Service
Operations Management
B2b
Instructor Led Training
Contact Centers
Exceeding Targets
Store Management
Store Operations
Telecommunications Management
Performance Management
Team Building
Competitive Advantage
Recruiting
360 Feedback
360 Assessments
Customer Acquisition
Customer Service Management
Culture Change
Retail
Performance Appraisal
Customer Experience
Customer Relationship Management
Customer Retention
Change Management
Business To Business
Social Media Marketing
Marketing
Certification
Colleagues
Rob Hempsall
development construction & facilities manager at the flexiss group
Adam Peter Jones
assistant management accountant at flexiss group
Alison Hooley
group head of finance at surestore & flexiss group
Andy Wood
Co Founder | Flexiss Group Workspace Entrepreneur Investor
Adam Peter Jones
assistant management accountant at flexiss group
Other Named Jon Gardner
Frequently asked questions
We found 3 Jon Gardner's email addresses
We found 1 Jon Gardner's phone numbers
Jon Gardner's social media include: Linkedin,
Jon Gardner works for Flexiss Group
Jon Gardner's role in Flexiss Group is Operations Director at Flexiss Group
Jon Gardner works in the industry of Executive Offices
Jon Gardner's colleagues are Rob Hempsall,Adam Peter Jones,Alison Hooley
Jon Gardner's latest job experience is Operations Director at Flexiss Group at Flexiss Group