Jon Lauer
Missouri State University
Tell me more about Jon Lauer?
Jon Lauer is a highly experienced professional with over 21 years of work experience. He has a diverse skill set that includes training, technical support, troubleshooting, networking, and more. Jon has held various leadership positions at ConnectWise, including Senior Director of Delivery Solutions and Help Desk Services Operations. He is dedicated to producing a better workplace every day and has a strong background in IT services and consulting. Jon is currently based in Pittsburgh, Pennsylvania.
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Emails and Phone Numbers
About
Dedicated to producing a better workplace every day.
Work Experience
senior director delivery solutions
senior director help desk services operations
sr director delivery solutions at connectwise
Interim Site Director
workforce development manager help desk service
Software Development
Jon Lauer's Professional Milestones
- Technical Support Trainer (2005-02-01~2011-10-01): Guided and mentored individuals in learning technical support techniques.
- Technical Support Representative (2002-06-01~2005-02-01): Provided exceptional technical assistance, resolving customer complaints and creating a customer-centric workplace culture.
Education
Business Administration,
Management,
Business Administration And Management,
Project Management,
Master Of Business Administration,
Masters
2017-2020Skill
Training
Technical Support
Troubleshooting
Networking
Call Centers
Curriculum Development
Telecommunications
Employee Training
Training Delivery
Procedure Development
Voip
Active Directory
Windows
Supervisory Skills
Global Delivery
Technical Writing
Human Resources
Tcp/ip
Reporting And Analysis
Business Analysis
Leadership
Employee Learning And Development
Business Process Outsourcing
Wireless
Management
Itil Service Strategy
Adobe Elearning Suite
Cable Television
Global Management
L&d
People Development
Staff Development
Talent Management
Training And Development
Team Leadership
Team Building
Managed Services
Budgeting
Managerial Finance
Vendor Management
Strategic Planning
Project Management
Certification
Colleagues
Snehal Aher
Product Owner | Business Analyst | A-Click® | Certified Social Media Manager | Short Sales And Marketing Manager
Eben Marks
Product Owner
Naved Shaikh
product owner product manager product management scrum agile management product delivery specialist
Twinkle Sanghavi
product owner at connectwise
Henry Hagan
technical sales engineer at connectwise | owner of maddock it
Other Named Jon Lauer
Frequently asked questions
We found 3 Jon Lauer's email addresses
We found 3 Jon Lauer's phone numbers
Jon Lauer's social media include: Linkedin,
Jon Lauer works for ConnectWise
Jon Lauer's role in ConnectWise is sr director delivery solutions at connectwise
Jon Lauer works in the industry of Software Development
Jon Lauer's colleagues are Snehal Aher,Eben Marks,Naved Shaikh
Jon Lauer's latest job experience is sr director delivery solutions at connectwise at ConnectWise
Jon Lauer's latest education in Missouri State University