Client Services Manager@ First Advantage
Manila, Manila, Philippines
Jonathan Geraillo
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De La Salle University
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FlashIntel GPTJonathan Geraillo is an experienced client management professional with almost 8 years of investigative research and client management experience. He has provided talent acquisition and employment screening services to top-tier clients, supervised a team, and resolved service delivery and quality issues. He is currently pursuing an MBA at De La Salle University, focusing on strengthening his fundamentals and understanding of business operations globally. With knowledge in MS Office, Confluence, SharePoint, COGNOS, POM-QM, WorkDay, Siebel CRM, and PeopleSoft, Jonathan is analytical, results-focused, and possesses strong analytical skills. He is interested in travel, arts, and culture.
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About
With me comes almost 8 years of investigative research and client management experience I gained for working as a client management professional providing talent acquisition and employment screening services to top tier clients. I supervised a team and have worked with different groups on process initiatives and improvements, and in resolving service delivery and quality issues. Furthermore, I am pursuing and have already completed 33 units of MBA subjects at De La Salle University - Manila geared to help me strengthen my fundamentals and widen my understanding of business operations on a global scale. Knowledgeable in MS Office, Confluence, SharePoint, COGNOS, POM-QM, WorkDay, Siebel CRM and PeopleSoft. Interests: Travelling, Arts and Culture. Analytical, Results focus, Keen to details and Creative.
...See MoreWork Experience
Client Services Manager
Senior Client Services Executive
IT Services and IT Consulting
Jonathan Geraillo's Professional Milestones
- Senior Client Services Executive (2007-09-01~2014-10-01): Driving client satisfaction and revenue growth through strategic communication and exceptional customer service.
- Customer Care Specialist (2006-07-01~2007-01-01): Delivered exceptional customer service, exceeding customer expectations and exceeding satisfaction targets.
Education
Master Of Business Administration,
Masters,
Management
2013-2014Skill
Management
Background Checks
Project Management
Data Analysis
Customer Satisfaction
Outsourcing
Business Analysis
Screening
Vendor Management
Quality Assurance
Onboarding
Offshoring
Account Management
Analysis
Certification
Colleagues
Other Named Jonathan Geraillo
Frequently asked questions
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We found 1 Jonathan Geraillo's phone numbers
Jonathan Geraillo's social media include: Linkedin,
Jonathan Geraillo works for First Advantage
Jonathan Geraillo's role in First Advantage is Client Services Manager
Jonathan Geraillo works in the industry of IT Services and IT Consulting
Jonathan Geraillo's colleagues are Mike Hammack,Monica R.,Harisha Aptekar
Jonathan Geraillo's latest job experience is Client Services Manager at First Advantage
Jonathan Geraillo's latest education in De La Salle University
