Jonathan Gumbrell
npi aftermarket lifcycle consultant at caterpillar inc @ Caterpillar Inc.
Ufford, England, United Kingdom
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Jonathan Gumbrell is a highly experienced professional with over 30 years of work experience in the manufacturing industry. He has a strong technical background, with expertise in six sigma, product development, engineering, and continuous improvement. Based in the United Kingdom, Jonathan has managed teams and provided technical support services for external customers, quality issue identification, and government legislation compliance. He is also skilled in engineering design change and process control. With previous roles in marketing, Jonathan has a deep understanding of engineering design change and process control. He has extensive experience in aftermarket parts branding, sales growth, and parts lifecycle management.
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Emails and Phone Numbers

@perkins.com
@caterpillar.com
@cat.com
+44 775669****
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About

Over 30 years experience within a world leading global manufacturing company.History of managing a number of teams providing Technical Support services for external customers, quality issue identification and government legislation compliance.Excellent technical background, 6 Sigma Black Belt trained, process driven with experience in teaching.Experience in engineering design change and process control.Previous roles held in Marketing providing key information for the development of new products (NPI).Over a decade of aftermarket parts branding, sales growth in parts lifecycle management.Good understanding of intellectual property, patents and parts protection. Product support expertise for engineering groups designing Diesel Engine / Aftertreatment Technology & Electrical / Electronic Systems.Designed and developed electronic service tooling hardware and software for electronic engine management systems.Developed and delivered technical training for an apprentice schemes, teaching electrical, electronics, machining, fabrication and a number of soft skills.IT savy with over 30 years of a multitude of software and computer systems & development.

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Work Experience

Irving, Texas, US

Machinery Manufacturing

51318
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Jonathan Gumbrell's Professional Milestones

  • Product Support Engineer (2007-04-01~2008-11-01): Provided technical assistance to customers, resolving their issues efficiently and resolving them efficiently.
  • Product Support Manager (2011-04-01~2013-11-01): Achieved successful product support plans, resolving customer issues promptly and enhancing customer satisfaction.
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Education

Peterborough College
Peterborough College

Electronics Engineering,

Mechatronics,

Associates,

Associate Of Arts,

Electrical And Electronics Engineering,

Robotics,

And Automation Engineering,

Educational Assessment,

Testing,

And Measurement,

Mechatronics, Robotics, And Automation Engineering,

Educational Assessment, Testing, And Measurement

1999-2001