director product management at motus@ Motus
Stratham, New Hampshire, United States
Jonathan Steele
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Covenant College
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FlashIntel GPTJonathan Steele is a highly experienced professional with 19.4 years of work experience in the wireless industry. He has a strong background in mobile devices, wireless management, and enterprise mobility. Based in the United States, Jonathan has held various roles in customer support, service delivery, and project management. He is known for his expertise in wireless expense management and outsourced managed mobility services. With a focus on wireless analytics, Jonathan has successfully implemented mobile strategy and process improvement strategies. He is a trusted partner and has a deep understanding of the wireless analytics vision.
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About
Over a decade growing a successful company in the wireless industry has given me a unique perspective on wireless expense management (WEM) and outsourced managed mobility services (MMS). I have held roles in direct customer support and service delivery, enterprise-grade account management and project management, call center creation and leadership, and global administration for advanced ITSM platform design and deployment. My diverse experience and extensive industry knowledge enable me to act as a trusted partner and truly embody the Wireless Analytics vision: to make mobile management easy. SPECIALTIES Managed Services Mobile Strategy Project Management Account Management Mobile Device Management (MDM) Process Improvement Helpdesk Management ITIL/ITSM Knowledge Centered Support (KCS)
...See MoreWork Experience
director product management at motus
Software Development
Jonathan Steele's Professional Milestones
- Customer Service Representative (2004-06-01~2006-05-01): Delivered exceptional customer support, resolving inquiries and developing new business strategies.
- Director, Technology At Wireless Analytics (2016-01-01~): Revolutionizing data analytics capabilities, driving data-driven decision making and streamlining business processes.
Education
Computer Science,
English,
Bachelors,
Bachelor Of Arts
2001-2005Skill
Mobile Devices
Wireless
Mobile Device Management
Enterprise Mobility
Ios
Project Management
Managed Services
Account Management
Leadership
Android
Blackberry Os
Solution Selling
Saas
Mobile Strategy
Blackberry Enterprise Server
Mobile Technology
Team Management
Call Centers
Process Improvement
Customer Satisfaction
Vendor Management
Telecom Expense Management
Customer Service
Product Management
Wireless Technologies
Mobileiron
Mobile Expense Management
Help Desk Implementation
Building Relationships
Social Media
Itil
Enterprise Software
Management
It Service Management
Problem Solving
Technology Integration
Business Process Management
Workflow Management
Certification
Colleagues
Mitch Black
executive vp & gm device at motus | advisor | board member
Nicholas Edwards
Vice President Of Sales
Craig Powell
Director | President | Chief Executive Officer
Ellen Munson
senior product owner acspo cspo csm safe po pm
Todd Gebski
Chief Strategy And Marketing Officer
Other Named Jonathan Steele
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Jonathan Steele works for Motus
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Jonathan Steele's colleagues are Mitch Black,Nicholas Edwards,Craig Powell
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