IT Help Desk Analyst@ Penn State Health St. Joseph
Oley, Pennsylvania, United States
Jordan Focht
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Reading Area Community College
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FlashIntel GPTJordan Focht is a skilled troubleshooter with 14.1 years of experience in troubleshooting and customer service. He is proficient in computer hardware and software and has strong organizational skills. Jordan is also proficient in writing and organization skills. He has a passion for written and oral communication and is known for his clear written approach. Jordan has worked in various roles, including IT Help Desk Analyst at Penn State Health St. Joseph and Customer Service Associate at Encompass Insurance. He has also worked as a PC Support Specialist at Tower Health and as a Customer Service Specialist at Walmart.
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About
Skilled with troubleshooting issues related to computer hardware and software. In addition, I have a strong background in customer service and a passion for written and oral communication. I take pride in clearly written
Work Experience
IT Help Desk Analyst
Hospitals and Health Care
Jordan Focht's Professional Milestones
- Customer Service Specialist (2009-09-01~2017-05-01): Ensuring exceptional customer support by proactively communication and resolving issues within a timely manner.
- IT Help Desk Analyst (2017-05-01~): Provided exceptional technical assistance, resolving customer issues promptly and maintaining high customer satisfaction.
Education
Computer Science,
Associates
2010-2012Skill
Troubleshooting
Customer Service
Computer Hardware
Writing
Organization Skills
Attendance Management
Microsoft Office
Windows 7
Windows 10
Microsoft Outlook
Printer Support
Oral Communication
Written Communication
Teamwork
Time Management
Certification
Colleagues
Alexis Reedy-Cooper
program director at penn state health st joseph
Cheryl Crozier
Director, Performance Excellence
Monica Rush
director of rehabilitation services residency and dental at penn state health st joseph
Jim Bennett, MHA
Chief Executive Officer
Jennifer Jones-Lapp
Interim Vice President of Clinical Services | Chief Nursing Officer
Other Named Jordan Focht
Frequently asked questions
We found 2 Jordan Focht's email addresses
We found 1 Jordan Focht's phone numbers
Jordan Focht's social media include: Linkedin,
Jordan Focht works for Penn State Health St. Joseph
Jordan Focht's role in Penn State Health St. Joseph is IT Help Desk Analyst
Jordan Focht works in the industry of Hospitals and Health Care
Jordan Focht's colleagues are Alexis Reedy-Cooper,Cheryl Crozier,Monica Rush
Jordan Focht's latest job experience is IT Help Desk Analyst at Penn State Health St. Joseph
Jordan Focht's latest education in Reading Area Community College
