Joseph Berg

PROFESSIONAL EXPERIENCE System Engineer / IT Support – May 2009 – October 2011 Interface Media Group – Washington D.C. Provide Interface Media Group with Engineering Services for simulated Real-Time breaking news and communication between Homeland Security and the nations various branches of government. Install and maintain web service infrastructure hosting live news broadcasts simulating real world possible scenarios of threats to the nations security. The web service consisted of multiple front end web servers retrieving articles and video broadcasts from a SQL back-end which provided authentication and data mining of media content. Perform Architectural guidelines and design for ACT 2009/2010 CRM installation and configuration including web server components and desktop deployment/training for the IMG sales staff. Perform Architectural guidelines and design for Exchange 2007 migration of IMG’s staff of ~60 employees. The migration includes Windows Server 2008 Active Directory deployment, end-user desktop deployment/training and general IT support. Senior System Developer/Administrator (Windows) January 1995 - May 2008 America Online, Incorporated Reston, VA Manage production of Microsoft Windows Server 2003 / SQL Server 2005 / Virtual Server 2005 / System Center Enterprise systems for this multibillion dollar company with 15,000 employees. Responsible for the backbone of AOL's personal finance channel, web cache compression complex and AOLbyPhone Sub-System, which provides e-mail filtering, alerting, and text-to-speech conversion. Maintain the Operations/NOC desktop environment requiring administration of the Exchange and SMS Server. Oversee the Compaq Insight Manager, NetIQ AppManager, and Hewlett Packard OpenView ManageX, SNMP/COM-based enterprise management applications, providing real-time monitoring, problem diagnostics and integration with NetCool OMNIBus. Specialties: Internet, New Media, Systems Administrator, Systems Manager, Networking, Network Administrator, Network Manager, Network Engineer, Network Engineering Technology, Network Technician, Windows NT Server, Windows NT, enterprise management applications, programmer, programming, TCP/IP, UNIX, Sun Solaris, NetIQ AppManger, HP OpenView, C, C++, Visual Basic, ActiveX, MFC, COM