vice president of technical support at intermedia@ Intermedia Cloud Communications
Diamond Springs, California, United States
Josh Bryden
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FlashIntel GPTJosh Bryden is an accomplished professional with 19 years of IT experience, specializing in cloud computing, SaaS, virtualization, and enterprise software. He has a strong background in call center management, recruiting, training, and talent development programs. Josh is a self-motivated leader who consistently exceeds performance goals. He has worked at Intermedia Cloud Communications in various roles, including Technical Support Manager and Vice President of Technical Support. Josh is based in Diamond Springs, California.
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About
Accomplished professional with 19 years of IT experience including; deep technical expertise, operations leadership, call center management, recruiting, training and talent development programs and a passion for customer experience. Self motivated leader who operates with integrity in exceeding performance goals.
Work Experience
vice president of technical support at intermedia
Technical Support Manager
Technical Support Manager, Tier I
IT Services and IT Consulting
Josh Bryden's Professional Milestones
- Technical Support Manager (2009-03-01~2012-09-01): Implemented efficient technical support protocols, improving customer satisfaction and minimizing downtime.
- Technical Support Manager, Tier I (2009-03-01~2012-09-01): Implemented efficient tech support processes, optimizing customer experience and driving customer satisfaction.
Education
Computer Science
2000-2002Skill
Cloud Computing
Saas
Virtualization
Enterprise Software
Data Center
Managed Services
Microsoft Exchange
Servers
Technical Support
Disaster Recovery
Management
High Availability
Integration
Vmware
Storage
Leadership
Call Centers
Professional Services
Windows Server
Security
Vpn
Agile Methodologies
Start Ups
It Outsourcing
Active Directory
Product Management
Dns
Voip
San
Troubleshooting
Vmware Esx
Team Management
Team Building
Process Improvement
Project Management
Software As A Service
Domain Name System
Certification
Colleagues
Other Named Josh Bryden
Frequently asked questions
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Josh Bryden's social media include: Linkedin,
Josh Bryden works for Intermedia Cloud Communications
Josh Bryden's role in Intermedia Cloud Communications is vice president of technical support at intermedia
Josh Bryden works in the industry of IT Services and IT Consulting
Josh Bryden's colleagues are Marina Baum,Ettore Giannella,Anita Kochurova
Josh Bryden's latest job experience is vice president of technical support at intermedia at Intermedia Cloud Communications
Josh Bryden's latest education in MTI Business College Inc
