Joyce Mak
General Assembly
Tell me more about Joyce Mak?
Joyce Mak is a highly skilled professional with 14.3 years of experience in data analysis, business strategy, qualitative research, SPSS, and statistics. Based in London, United Kingdom, Joyce helps businesses shape accessible, research-driven, and user-centered products and services. She has led and driven multiple digital transformation projects across industries such as healthcare, retail, and automotive. Joyce's expertise lies in conducting user research, shaping brand and product strategy, and experience mapping. She collaborates closely with stakeholders and users to co-design products and services that address unmet needs.
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About
I help businesses shape products and services that are accessible, research-driven and user-centered. Adopting a design-led approach when tackling business challenges, I have led and driven multiple digital transformation projects across industries, including healthcare, retail and automotive. From conducting user research to shape brand and product strategy, experience mapping, prototyping and testing, I work closely with stakeholders and users to co-design products and services that address unmet needs.
...See MoreWork Experience
design strategy | social innovation
Mental Health First Aider
Professional Training and Coaching
Joyce Mak's Professional Milestones
- Learning And Development Lead | Strategy And Design (2019-08-01~2017-09-01): Driving operational excellence and achieving high-quality educational outcomes through strategic leadership and innovative design.
- Intern | Apac Education And Development (2010-07-01~2010-09-01): Facilitted effective communication and collaboration between education and development departments in the APAC region.
Education
Design
2014-2015Skill
Data Analysis
Business Strategy
Qualitative Research
Spss
Statistics
Event Photography
Business Process Re Engineering
International Relations
Project Management
Mandarin
Analysis
Digital Strategy
Quantitative Research
User Experience Design
Market Research
Fundraising
Pmo
Analytical Skills
Strategy
Requirements Gathering
Seo
User Centered Design
Heuristic Evaluation
Agile Methodologies
User Research
Certification
Colleagues
Simon Blake OBE CCMI
Chief Executive Officer
Chris Smith
Assistant Director Of Wellbeing
John Baker
managing director jsb mental health training
Jerin Raj Kulathinalan_JRK
Founder | Entrepreneur
Jayne James
managing director at jayne james training & consultancy ltd
Other Named Joyce Mak
Frequently asked questions
We found 4 Joyce Mak's email addresses
We found 2 Joyce Mak's phone numbers
Joyce Mak's social media include: Linkedin,
Joyce Mak works for MHFA England®
Joyce Mak's role in MHFA England® is design strategy | social innovation
Joyce Mak works in the industry of Professional Training and Coaching
Joyce Mak's colleagues are Simon Blake OBE CCMI,Chris Smith,John Baker
Joyce Mak's latest job experience is design strategy | social innovation at MHFA England®
Joyce Mak's latest education in General Assembly