Senior Service Account Manager@ Dell Technologies
Helsinki, Uusimaa, Finland
Jukka Ilmén
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FlashIntel GPTJukka Ilmen is an experienced IT Supporter with 25.9 years of work experience. He has a strong background in core network, 3G, mobile communications, and telecommunications. Jukka has worked at Dell Technologies in various roles, including Senior Service Account Manager and Resolution Manager. He also has experience at Nokia in Finland as a Senior Specialist and Technical Support. Jukka is ITIL certified and has expertise in customer satisfaction and service coordination. He is currently based in Helsinki, Finland.
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About
IT Supporter hos Scandistandard
Work Experience
Senior Service Account Manager
Resolution Manager
IT Services and IT Consulting
Jukka Ilmén's Professional Milestones
- Senior Service Account Manager (2020-11-01~): Exceeded monthly sales targets, driving revenue growth and establishing strong client relationships.
- Resolution Manager (2013-12-01~2018-01-01): Developing and implementing effective resolution strategies to resolve complex customer issues ahead of schedule and within budget.
Skill
Core Network
3g
Mobile Communications
Telecommunications
Nsn
Gsm
Umts
Ss7
Lte
Gprs
2g
Wcdma
Ip
Bss
Escalations Management
Service Coordination
Customer Satisfaction
Customer Communication
Account Management
3gpp
Mobile Technology
Sigtran
Universal Mobile Telecommunications System
Hlr
It Service Management
Itil Certified
Certification
Colleagues
Other Named Jukka Ilmén
Frequently asked questions
We found 1 Jukka Ilmén's email addresses
Jukka Ilmén's social media include: Linkedin,
Jukka Ilmén works for Dell Technologies
Jukka Ilmén's role in Dell Technologies is Senior Service Account Manager
Jukka Ilmén works in the industry of IT Services and IT Consulting
Jukka Ilmén's colleagues are Alyazyah Alymmahi,Tanya Butts,KARAN SANDHU
Jukka Ilmén's latest job experience is Senior Service Account Manager at Dell Technologies
