Kalon Makle
cyber security engineer at politico@ POLITICO
Fort Washington, Maryland, United States
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Kalon Makle is a hardworking and enthusiastic individual with 8.4 years of work experience. He possesses skills in Microsoft Office, customer service, and project implementations. Based in the United States, Kalon has 6 years of Help Desk support and is committed to excellent support, project implementations, and incident resolution. He is also skilled in tech onboarding, end-user training, and security awareness. Kalon has worked at POLITICO and Synectics for Management Decisions, Inc, gaining valuable experience in customer service and IT support.
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Skills & Insights
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Emails and Phone Numbers

@politico.com
@smdi.com
+1 703647****
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About

I am a hardworking, enthusiastic individual, with a passion for getting things done, with 6+ years of Help Desk support. Commended for excellent support, project implementations, incident resolution, tech onboarding, end-user training and security awareness. Platforms: Windows, Mac OS X, iOS, Android Hardware: iPads, iMacs, tablets, desktops, laptops, printers Applications: Office 365 suite, Atlassian, SentinelOne, PhishMe, Salesforce, Meraki, Zoom, Slack, Dialpad/Uberconference

Work Experience

1000 Wilson Blvd, Arlington, Virginia, 22209, US

Online Audio and Video Media

1181
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Kalon Makle's Professional Milestones

  • Help Desk Engineer (2017-09-01~): Provided efficient technical support, resolving complex technical issues and improving customer satisfaction.
  • It Support Specialist (2015-05-01~2017-09-01): Provided exceptional technical solutions, resolving complex issues with efficiency and resolution.
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Education

University of Baltimore
University of Baltimore

Cybersecurity (forensic Science,

High Technology Crime),

Criminal Justice

2010-2015