Senior Manager - Customer Experience@ Disney+ Hotstar
Mumbai, Maharashtra, India
Kapildev Parpillewar
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University of Mumbai
Real-Time AI Research
FlashIntel GPT
Tell me more about Kapildev Parpillewar?
FlashIntel GPTKapildev Parpillewar is a highly experienced professional with over 21 years of work experience. He has a diverse skill set including service delivery, customer service, operations management, and training delivery. Based in Navi Mumbai, Maharashtra, India, Kapildev is known for his leadership abilities and ability to cultivate strong customer relationships. He has worked in various roles at Disney+ Hotstar and CouponDunia, where he has demonstrated his expertise in customer support and customer service. Kapildev is a community builder who excels in personal learning and mentoring teams.
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Emails and Phone Numbers
About
A Community Builder who relishes personal learning, mentoring and cultivating cohesive, lean yet high productivity, pro-business teams that take pride in owning Customer Happiness! Experience in OTT / Media, Gaming / Fantasy Sports, E-Commerce, Mutual Funds / BFSI.
Work Experience
Senior Manager - Customer Experience
Manager - Customer Support
Manager - Customer Support
Software Development
Kapildev Parpillewar's Professional Milestones
- Team Coach (2003-09-01~2004-06-01): Developed a comprehensive coaching program to enhance team performance and create a conducive learning environment.
- Manager - Customer Support (2017-12-01~): Streamlined customer support process, increasing efficiency and quality of service.
Education
Business/commerce,
General
2017-2017Skill
Service Delivery
Mis
Customer Service
Operations Management
Training Delivery
Vendor Management
Performance Management
Sla
Management
Leadership
Managing Customer Services
Managing Operations
Business Development
Team Management
Training
Crm
Analysis
Certification
Colleagues
Varun Narang
Chief Product Officer
Harsh Mittal
chief architect & ceo s tech advisor @disney+ hotstar
Vedant Jain
sde-2 @disney+ hotstar | founder js cafe | boost your frontend career with me | ex @myntra | linkedin 33k+ | youtube 12k+ | views my own
Vivek Shah
Assistant Vice President
Arif Shaikh
vice president at hotstar
Other Named Kapildev Parpillewar
Frequently asked questions
We found 2 Kapildev Parpillewar's email addresses
Kapildev Parpillewar's social media include: Linkedin,
Kapildev Parpillewar works for Disney+ Hotstar
Kapildev Parpillewar's role in Disney+ Hotstar is Senior Manager - Customer Experience
Kapildev Parpillewar works in the industry of Software Development
Kapildev Parpillewar's colleagues are Varun Narang,Harsh Mittal,Vedant Jain
Kapildev Parpillewar's latest job experience is Senior Manager - Customer Experience at Disney+ Hotstar
Kapildev Parpillewar's latest education in University of Mumbai
