Support Engineer@ Microsoft
Little Elm, Texas, United States
Kara Kimble-williams
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Scotlandville Magnet High School
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FlashIntel GPTKara Kimble-williams is an experienced Desktop Technician and Support Analyst with 16.5 years of work experience. She has a wide range of skills including troubleshooting, active directory, laptops, hardware, networking, and software installation. Kara has worked at Microsoft, Convergys, Leapfrog Technology Group, Rehabilitation Institute of Chicago, TEKsystems, and GE. She has also worked as a Support Engineer at Microsoft and as a Network Support Engineer at Leapfrog Technology Group. Kara is based in Little Elm, Texas.
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About
Experienced Desktop Technician and Support Analyst
Work Experience
Support Engineer
Software Development
Kara Kimble-williams's Professional Milestones
- It-help Desk Analyst (2011-04-01~2011-07-01): Provided exceptional technical support, resolving customer issues promptly and ensuring seamless customer experience.
- Support Engineer (2017-04-01~): Streamlined technical support operations to improve efficiency and support teams member satisfaction.
Education
Skill
Troubleshooting
Active Directory
Laptops
Hardware
Networking
Access
Windows 7
Printers
Citrix
Software Installation
Windows
Bmc Remedy
Operating Systems
Microsoft Word
Microsoft Excel
Typing
Powerpoint
Peoplesoft
Windows Vista
Android
Remote Desktop
Lotus Notes
Oracle Sql
Microsoft Office 2007
Microsoft Office 2003
Excel
Salesforce.com
Remedy
Word
Callcenter
Epic Systems
Windows Xp Pro
As400 System
Edi
Intranet
Blackberry
Iphone
Ipad
Windows Server
Network Administration
Desktop Application Support
End User Training
Password Resets
Dameware
Norton Ghost
Remedy Ticketing System
Lync
Gemini
Sharepoint Administration
Certification
Colleagues
Other Named Kara Kimble-williams
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Kara Kimble-williams's social media include: Linkedin,
Kara Kimble-williams works for Microsoft
Kara Kimble-williams's role in Microsoft is Support Engineer
Kara Kimble-williams works in the industry of Software Development
Kara Kimble-williams's colleagues are Alexander Virgil Popa,Mekki Mohamed,Zou zay dong
Kara Kimble-williams's latest job experience is Support Engineer at Microsoft
Kara Kimble-williams's latest education in Scotlandville Magnet High School
