Karen Balowski

I thrive learning new software's, programs, or anything new thrown my way. Am an accomplished Technical Writer, Maintenance Technician, Support Engineer, Customer Service, and Senior Publication Team Leader with a demonstrated track record of leading short- and long-range technical writing and training programs for diverse government contractors and service providers. I demonstrate success in leading and training teams in: customer interactions, engineering support, developing, writing, editing material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications. I have excellent leadership talents with ability to forge strong partnerships with customers, management, co-workers, and motivate teams within fast-paced deadline driven work environments. Author, write, and edit MS Word paper manuals, XLM paper manuals, EMS-NG paper and IETM manuals. Utilize MS Word 98-2013, MS LYNC, Skype for Business, Office 365, Excel 98-2016, MS Project 2010, Adobe Acrobat DC, Arbortext 5.3, 5.4, 6.0, SVN and Servigistics Arbortext 7.1, EMS-NG viewer, EMS-NG publisher, DoD Systems, CMS/EMSNG, FrameMaker 6.0 w/SGML, SharePoint, FTP , SVN, WebEx, TeamCenter 8.3/11.2, MS Visio, and CMS Windchill for creating manuals. Thorough working knowledge and understanding of required MIL-STD Publications for conformance of manuals. Proficient working knowledge of multiple manual types used for Government Military Vehicles.