Karen Burke-Duggan
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Karen Burke-Duggan is a highly experienced professional with 27.7 years of work experience in the telecommunications industry. She specializes in IVR callflow development on CosmoCom, Aspect, Avaya, and Voxeo platforms. Karen has a strong background in solution architecture, agile methodologies, cloud computing, and team management. She has worked at BT Group in London as a Senior Developer and Project Manager, gaining expertise in IVR callflow development on CosmoCom, Aspect, Avaya, and Voxeo platforms. Karen is based in Tonbridge, United Kingdom.
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About
Specialties: IVR callflow development on CosmoCom, Aspect, Avaya and Voxeo platforms.
Work Experience
senior developer at bt
Senior Developer
Project Manager
Telecommunications
Karen Burke-Duggan's Professional Milestones
- Senior Developer (1999-01-01~): Driving development projects by executing innovative solutions and delivering on time and within budget.
- Project Manager (1996-01-01~1999-01-01): Successfully managed multiple projects through strategic planning and effective coordination.
Skill
Telecommunications
Solution Architecture
Agile Methodologies
Cloud Computing
Voip
Avaya
Saas
Team Management
Unified Communications
Ivr
Pre Sales
Managed Services
Integration
Outsourcing
Contact Centers
Vendor Management
Service Delivery
It Strategy
Project Management
It Management
Sip
It Service Management
Mobile Devices
Software Development
Mpls
Cti
Product Management
Itil
Security
Ip
Cisco Technologies
Certification
Colleagues
Aditi Dhyani
Owner
Caroline Pike
Strategic Product Owner | Business Analysis & Project Management | Elevating Digital Innovation For Specialty Results
Deepak Singh
Product Owner | Data Analytics | Telecom
Baye Mor Diop
Business Owner
John Blackwell
Product Portfolio Owner
Other Named Karen Burke-Duggan
Frequently asked questions
We found 3 Karen Burke-Duggan's email addresses
We found 1 Karen Burke-Duggan's phone numbers
Karen Burke-Duggan's social media include: Linkedin,
Karen Burke-Duggan works for BT Group
Karen Burke-Duggan's role in BT Group is senior developer at bt
Karen Burke-Duggan works in the industry of Telecommunications
Karen Burke-Duggan's colleagues are Aditi Dhyani,Caroline Pike,Deepak Singh
Karen Burke-Duggan's latest job experience is senior developer at bt at BT Group