Reservation Supervisor@ Danat Jebel Dhanna Resort
United Arab Emirates
Karen Ong
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FlashIntel GPTKaren Ong is a highly experienced professional with 9.3 years of work experience in hospitality management, training, revenue analysis, customer service, and opera. Based in the United Arab Emirates, she currently serves as a Reservation Supervisor at Danat Jebel Dhanna Resort Abu Dhabi. Karen is skilled in managing group bookings using Opera 5 and ensuring the smooth operation of the reservation department. She is also proficient in preparing group bookings using Opera 5 and ensuring the timely and timely delivery of VIP reports. Karen's expertise and dedication make her a valuable asset in the hospitality industry.
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About
Reservation Supervisor Danat Jebel Dhanna Resort Abu Dhabi, UAE • Updating rates and inventory for online channels such us Booking.com, Expedia, Asia Travel, Orbitz, Cleartrip & Synxis • Handling group bookings using Opera 5.0 • Preparing the group arrival and VIP notification • Preparing the cancellation and no show reports • Pacifying the guests complains and attending the guests needs • Ensuring that all the corresponding LPO’s for the next day arrival has been prepared and check in correspond with the next day arrival • Ensuring all documents are been kept and filed every end of the shift • Conducting training for newly hired employees to be familiarized with the reservation department
...See MoreWork Experience
Reservation Supervisor
Hospitality
Karen Ong's Professional Milestones
- Reservation Supervisor (2014-06-01~): Implemented efficient reservations processes, optimizing guest satisfaction and streamlining reservation processes.
Skill
Hospitality Management
Training
Revenue Analysis
Customer Service
Opera
Management
Research
Powerpoint
Sales
Leadership
Photoshop
Catering
Hospitality
Hotels
Hotel Booking
Hospitality Industry
Hotel Management
Certification
Colleagues
Other Named Karen Ong
Frequently asked questions
Karen Ong's social media include: Linkedin,
Karen Ong works for Danat Jebel Dhanna Resort
Karen Ong's role in Danat Jebel Dhanna Resort is Reservation Supervisor
Karen Ong works in the industry of Hospitality
Karen Ong's colleagues are Danica Ogana,Jiten Kapoor,Anil Kumar Naik
Karen Ong's latest job experience is Reservation Supervisor at Danat Jebel Dhanna Resort
