Karen Vergara

I spent my first 17 years in education/training and curriculum development. I have a passion for working with other countries, languages, and cultures. I’ve spent 6 years living abroad in India, Mexico, and Brasil and have travelled and worked with Latin America for over 25 years. My career has revolved around global projects, culturally diverse teams, service programs, and emerging market development. I specialize in operations strategic leadership, people management, program/project/process management, and business case proposal development for innovative new programs/projects that can transform the business and make others successful. Summary of Skills & Experience: • Trilingual English/Spanish/Portuguese. • 29 years of project/process/program management experience. • 24 years of global implementation experience. • 19 years of Learning & Development and Instructional Design experience, with over 20 extensive courses developed. • 15 years of worldwide Sales Operations virtual/remote team leadership. • 11 years of customer contact center operations and vendor management experience. • 27 years of Latin America regional experience. • 13 years of people management experience. • 5 years of Leadership Development experience. • Certificates in Learning & Development, PROSCI Change Management, Nonprofit Management, Sustainable Tourism Management, & Microsoft Office Master. • Education major and English Communications minor, with a successful track record of writing executive business case proposals to design innovative new products, programs, and transformative strategic capabilities.