Customer Relationship Management Projects | Tools & Facilities Administration@ Orange
Egypt
Karim EL-Kholy
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FlashIntel GPTKarim EL-Kholy is a Facilities administration Customer Relation Management (CRM) Project Manager with 18 years of experience in the telecommunication industry. He is skilled in teamwork, problem solving, negotiation, and customer service. Based in Egypt, Karim has a strong ability to find details and see behind the big picture. He is known for his ability to work to tight deadlines and budgets, and his commitment to customer service is evident in his team development. Karim is also a lead by example and has a positive "Can Do" attitude.
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About
• I’m a Facilities administration Customer Relation Management (CRM) Project Manager with 18+ years of experience in different Customer Service areas within Telecommunication industry, outstanding ability to dig into details and see behind the obvious as well as keeping up with the strategic big picture, I’m very much skilled working to tight deadlines and budget. • I instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example, and very much capable of working on my team development and motivate them to over deliver, maintain positive “Can Do” attitude.
...See MoreWork Experience
Customer Relationship Management Projects | Tools & Facilities Administration
Telecommunications
Karim EL-Kholy's Professional Milestones
- Customer Relationship Management Projects | Tools & Facilities Administration (1999-01-01~): Improving customer relationship management skills through effective tools and facilities administration.
- Customer Service Analysis (1990-01-01~1994-01-01): Developed data-driven strategies to optimize customer service analysis and foster a culture of continuous improvement.
Skill
Teamwork
Problem Solving
Telecommunications
Negotiation
Customer Service
Business Analysis
Customer Relations
Microsoft Office
Time Management
Analysis
Word
Powerpoint
Customer Satisfaction
Excel
English
Windows
Call Center
Call Centers
Training
Project Management
Gsm
Management
Project Planning
Team Management
Bss
Quality Assurance
Vas
Team Leadership
Forecasting
Customer Experience
Crm
Troubleshooting
Gprs
3g
Roaming
Analytical Skills
Certification
Colleagues
Other Named Karim EL-Kholy
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Karim EL-Kholy's social media include: Linkedin,
Karim EL-Kholy works for Orange
Karim EL-Kholy's role in Orange is Customer Relationship Management Projects | Tools & Facilities Administration
Karim EL-Kholy works in the industry of Telecommunications
Karim EL-Kholy's colleagues are Jean-Paul Tan,Jo Micheal,Laurence GRAUBY
Karim EL-Kholy's latest job experience is Customer Relationship Management Projects | Tools & Facilities Administration at Orange
