Karl Wood
英国卡地夫大学
Tell me more about Karl Wood?
Karl Wood is a highly experienced professional with 28.8 years of work experience. He has a diverse skill set that includes service delivery, outsourcing, ITIL, management, technical support, CRM, and more. Based in South Croydon, United Kingdom, Karl has held various leadership roles, including Non Executive Director at Healthcare Gateway and Chief Operations Officer at Vision. He has also worked as a Customer Service Director and Customer Support Manager at Cegedim Healthcare Solutions. Karl's expertise lies in delivering business success and delivering exceptional customer service.
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About
I have more than 10 years experience in leadership roles delivering business success…
Work Experience
experienced and effective leader currently enjoying a career break
Customer Support Manager
Software Development
Karl Wood's Professional Milestones
- Non Executive Director (2016-04-01~2018-09-01): Leading sustainable partnerships and creating a cohesive global brand identity through effective leadership and strategic decision-making.
- Second Line Support Manager (1997-01-01~1999-01-01): Streamlined customer support processes, improving efficiency and ensuring timely delivery of high-quality services.
Education
Computer Science
1991-1992Skill
Service Delivery
Outsourcing
Itil
Management
Technical Support
Crm
Strategy
Help Desk Support
Change Management
Leadership
Iso 9000/20000/27001
Business Planning
Organizational Leadership
Organizational Design
Customer Experience
Customer Satisfaction
Operations Management
Operational Planning
Strategic Planning
Organizational Development
Customer Service Management
Project Delivery
It Strategy
Business Development
Business Analysis
Project Management
Business Strategy
Program Management
It Service Management
Risk Management
Iso 9001
Iso 27001
Healthcare Information Technology
Software As A Service
Employee Engagement
Team Leadership
Team Management
Customer Engagement
Stakeholder Engagement
Staff Development
Change Programmes
Customer Service
Business Process Improvement
Certification
Colleagues
Dale Smith
product manager owner at cegedim healthcare solutions uk creative director & senior web designer at punch design
Lana Chubakha
Managing Director | Primary Care CCS In Practice Systems LTD
Gary Davies
Account Manager
Roddy McRae
technical product owner primary care at cegedim healthcare solutions
Chris Shelley
regional service owner at inps in practice systems ltd
Other Named Karl Wood
Frequently asked questions
Karl Wood's social media include: Linkedin,
Karl Wood works for Cegedim Healthcare Solutions (formerly Vision)
Karl Wood's role in Cegedim Healthcare Solutions (formerly Vision) is experienced and effective leader currently enjoying a career break
Karl Wood works in the industry of Software Development
Karl Wood's colleagues are Dale Smith,Lana Chubakha,Gary Davies
Karl Wood's latest job experience is experienced and effective leader currently enjoying a career break at Cegedim Healthcare Solutions (formerly Vision)
Karl Wood's latest education in 英国卡地夫大学