Karunaharan Vijayarahavan

What is not documented is as good as not available ! This is the inspiration that keeps pushing every technical communication expert even after years of writing. I am no exception. As a specialist technical writer, I'm involved in every phase of product development - from design to delivery. And that in turn means, writing different content for different audience. That's my strength. And not just writing - an active participant in every phase of product development makes me an able user experience advocate. Being the first user of the product before it reaches the market, makes me get into the shoes of the customers. I develop - marketing content for a new product that goes to market for the first time - simple and useful trial experience for customers who want to try out a product - on-boarding material that helps customers quickly get started with the products - online and PDF product documentation for different personas - what's-new and how-to videos that help customers understand complex scenarios