Katherine Dunn
Customer Service Representative@ TTEC
Phoenix, Arizona, United States
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Katherine Dunn is an experienced professional with 22.7 years of work experience. She has a strong background in call center, customer service, and process improvement. Katherine is skilled in various areas such as data entry, general office procedures, and Microsoft Office. She is detail-oriented, quick learner, and has excellent communication skills. Katherine has worked in different roles, including as a customer service representative and corporate account representative. She has also worked in the healthcare industry, gaining experience in hospitals and temporary agencies. Katherine is based in the United States.
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Colleagues

Emails and Phone Numbers

@comcast.net
@teletech.com
@q.com
@teletech.com
@ttec.com
+1 480902****
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About

Experienced in supervision of eight office employees, customer service, data entry and general office procedures. Excellent written and verbal communication skills. Detail oriented problem solver who is dependable, a quick learner and also works well with others as well as independently. Computer Skills: Microsoft Works, Word, Excel, and Outlook. Strong background in mutual fund auditing; foreign currency exchange, accounts payables, receivables, and fixed assets accounting. Respiratory Therapist (CRT) for 5 years Metro Phoenix area hospitals and temporary agencies. Security Link Inc. Appointment setter. Phoenix, AZ. Worked for JFKIAB Port Authority inside cusotms doing foreign currency exchange as well as AMEX finacial services office outside cusotoms at JFK airport Internation Arrivals Building. Audided Mutual funds for Bank of New York. NY, NY. Worked Collections for Agra Services Import Export Company Long Island, NY. Michael B. Wise Advertising agency accounts receivble. NY, NYAccounts payable Bisop Manufacturing in Bridgeport, CTU-Haul Internation Corporate office in Phoenix, AZ Customer service for Breakdown's and insurance claims and fixed assets accounting.Tire Milage Phoenix, AZ Assistant bookeeper.Custom Bolt Manufacturing Company Phoenix AZ Accounts Receivable.

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Work Experience

6312 S Fiddlers Green Circle, Greenwood Village, Colorado, 80111, US

Outsourcing and Offshoring Consulting

33203
Phone
+1 4809025900
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Katherine Dunn's Professional Milestones

  • Customer Service Representative (2010-09-01~2010-12-01): Improving customer satisfaction through personalized feedback and personalized service.
  • Customer Service Representative (2013-02-01~): Provided exceptional technical support, improving customer satisfaction and building strong customer relationships.

Education

Glendale Community College
Glendale Community College

General Studies; Accounting And Music

1978-1981