Maintenance Specialist@ Canon EMEA
Horley, Surrey, United Kingdom
Katherine Horder
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University of Portsmouth
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FlashIntel GPTKatherine Horder is a highly experienced professional with 15.2 years of work experience. She possesses a diverse skill set including higher education, coaching, Microsoft Office, customer service, and teamwork. Currently, she works as the Contact Centre Specialist for Canon EMEA, where she ensures agents have the knowledge to correctly answer customer queries and ensure the best possible experience for their customers. Katherine has also worked on multiple projects across Canon Europe, including implementing new systems and processes. She holds a degree in Geography and has experience in administration, logistics, sales, customer service, and data analysis. Katherine is open to new opportunities and is eager to further her career.
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About
I currently work as the Contact Centre Specialist for Canon EMEA. This role includes ensuring our agents have the knowledge to correctly answer customer queries as well as making sure that our customers get the best possible experience when contacting Canon. I am also involved in multiple projects across Canon Europe including implementing new Systems and processes. I previously worked as an eMaintenance Specialist at Canon UK. I have a degree in Geography (BSc Hons 2.1) and experience working in administration , Logistics , sales ,customer service and data analysis. I am open to new opportunities and am looking for my next step to further my career.
...See MoreWork Experience
Maintenance Specialist
Contact Centre Training And Quality Specialist For Canon Emea
IT Services and IT Consulting
Katherine Horder's Professional Milestones
- Temporary Administrator (2017-01-01~2017-04-01): Streamlined administrative processes, enhancing efficiency and improving productivity throughout the post-staff period.
- Logistics Assistant (temping) (2013-08-01~2014-05-01): Streamlined logistics operations, improving efficiency and reducing costs through data analysis and implementation of innovative logistics concepts.
Education
Geography
2010-2013Skill
Higher Education
Coaching
Microsoft Office
Customer Service
Teamwork
Powerpoint
Microsoft Word
Microsoft Excel
Time Management
Lecturing
Research
Spss
Data Analysis
Team Leadership
Leadership
Management
Sales
English
Social Media
Certification
Colleagues
Other Named Katherine Horder
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Katherine Horder works for Canon EMEA
Katherine Horder's role in Canon EMEA is Maintenance Specialist
Katherine Horder works in the industry of IT Services and IT Consulting
Katherine Horder's colleagues are Ryan Harris,Sutharman Ravi,Antony Yuen
Katherine Horder's latest job experience is Maintenance Specialist at Canon EMEA
Katherine Horder's latest education in University of Portsmouth
