Lead Quality Assurance Engineer@ Booktopia
Parramatta, New South Wales, Australia
Kathleen Downer
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Charles Sturt University
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FlashIntel GPTKathleen Downer is a highly adaptable and cooperative team leader with 15.7 years of work experience. She has a strong background in management, customer service, and leadership. Based in Australia, Kathleen has worked in various roles, including Lead Quality Assurance Engineer at Booktopia and Digital Project Manager at EHPlabs. She is skilled in Microsoft Office, Excel, and has exceptional communication skills. Kathleen is also knowledgeable in IT security methodologies, mobile technology, and BYOD frameworks. She is a Salesforce Ranger and has experience in liaising with customers from Asia, Britain, Latin America, and Europe.
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• Highly adaptable; proven ability to learn new skills on the fly. • Empathetic, cooperative team leader with a high level of emotional intelligence. • Experience liaising with customers based in Asia, Britain, Latin America and Europe. • Experience managing overseas and onsite teams using methodologies including SCRUM, Agile and Kanban. • Exceptional communication skills suited to various business stakeholders. • Knowledge of IT security methodologies, mobile technology and BYOD frameworks. Salesforce Ranger https://trailblazer.me/id/kdowner
...See MoreWork Experience
Lead Quality Assurance Engineer
Retail
Kathleen Downer's Professional Milestones
- Product / Technical Project Manager (2013-10-01~2018-10-01): Successfully executed complex technical projects, delivering solutions that were scalable and efficient.
- Delivery Manager (2018-11-01~2020-09-01): Coordinated deliverables to maximize efficiency and client satisfaction.
Education
Bachelors,
Theater,
Television,
Design,
Masters,
Information Technology Network Security,
Information Technology,
Design For Theater And Television
2005-2007Skill
Management
Microsoft Office
Customer Service
Microsoft Excel
Leadership
Project Management
Microsoft Word
Powerpoint
Strategic Planning
Research
Training
Jira
Soap Ui
Making Coffee
Git For Tfs
Web Services
Sql
Microsoft Access
Team Leadership
Cascading Style Sheets
Sales
Public Speaking
Css
Angularjs
Html5
Microsoft Visual Studio Unit Testing
C#
Requirements Analysis
Business Analysis
Team Management
Customer Relationship Management
Certification
Colleagues
Other Named Kathleen Downer
Frequently asked questions
We found 4 Kathleen Downer's email addresses
Kathleen Downer's social media include: Linkedin,
Kathleen Downer works for Booktopia
Kathleen Downer's role in Booktopia is Lead Quality Assurance Engineer
Kathleen Downer works in the industry of Retail
Kathleen Downer's colleagues are Rob Hill,Tony Nash,Scott Verrall
Kathleen Downer's latest job experience is Lead Quality Assurance Engineer at Booktopia
Kathleen Downer's latest education in Charles Sturt University
