cx operations tools manager at paypal@ PayPal
Richmond, Virginia, United States
Katie Heflin, CSPO
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University of North Carolina at Chapel Hill
Real-Time AI Research
FlashIntel GPT
Tell me more about Katie Heflin, CSPO?
FlashIntel GPTKatie Heflin, CSPO is a highly experienced professional with 16.3 years of work experience. Based in the United States, she specializes in tools support processes and works with teams to understand gaps and find scalable ways to fill them. Katie's role involves providing UX researchers and designers with the tools they need to succeed and have achieved amazing results. Her previous work experience includes roles at PayPal, Capital One, RJH Development, and CSPO.
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About
Tools support processes, they don't create them. I work with teams to understand where there are gaps and find scalable ways to fill them. My job is to provide UX researchers and designers with the tools they need to be successful and together we have seen amazing results.
Work Experience
cx operations tools manager at paypal
Software Development
Katie Heflin, CSPO's Professional Milestones
- Ux Research COOrdinator, Userlabs (2015-06-01~2017-01-01): Developed comprehensive UI research frameworks to enhance user experience and drive accurate and timely user inquiries.
- cx operations tools manager at paypal (2020-11-01~): Streamlined operations processes, optimizing efficiency and enhancing user experience for improved overall productivity.
Education
Communication Studies,
Spanish
2005-2010Certification
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Katie Heflin, CSPO's social media include: Linkedin,
Katie Heflin, CSPO works for PayPal
Katie Heflin, CSPO's role in PayPal is cx operations tools manager at paypal
Katie Heflin, CSPO works in the industry of Software Development
Katie Heflin, CSPO's colleagues are Liam McCarthy,Latoya Henderson,Jenni Vahter Real
Katie Heflin, CSPO's latest job experience is cx operations tools manager at paypal at PayPal
Katie Heflin, CSPO's latest education in University of North Carolina at Chapel Hill
