Katie Looman
Senior Employment Security Clerk@ New York State Department of Labor
Albany, New York, United States
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Katie Looman is an experienced Administrative Assistant with over 21 years of work experience. She has a strong background in customer service, public speaking, nonprofits, human resources, and administrative assistance. Katie has worked in various roles, including Contact Center Agent, Senior Employment Security Clerk, Eligibility Specialist, and Administrative Assistant Advocacy Services. She has also worked at the New York State Department of Labor and Health Research, Inc. Katie is skilled in nonprofit organizations, health advocacy, human resources, scheduling management, and computer hardware. She holds an Associate of Arts and Sciences degree in Business Administration and Management.
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Emails and Phone Numbers

@ny.gov
@labor.state.ny.us
+1 877632****
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About

Experienced Administrative Assistant with a demonstrated history of working in the government administration industry. Skilled in Nonprofit Organizations, Health Advocacy, Human Resources, Scheduling Management, and Computer Hardware. Strong administrative professional with a Associate of Arts and Sciences (AAS) focused in Business Administration and Management, General from Hudson Valley Community College.

Work Experience

Harriman State Office Campus, Albany, 11801, US

Government Administration

2310
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Katie Looman's Professional Milestones

  • Contact Center Agent (2017-11-01~): Provided exceptional customer service, exceeding satisfaction standards and enhancing overall customer satisfaction.
  • Eligibility Specialist (2016-08-01~2017-11-01): Streamlined and automated eligibility processes, improving accuracy and efficiency in determining eligibility eligibility.
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Education

Hudson Valley Community College
Hudson Valley Community College

Business Administration,

Management,

Business Administration And Management,

Associates,

Associate Of Arts

2003-2005
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