Katie Marland
Guest Relations Coordinator@ IHG Hotels & Resorts
Washington DC-Baltimore Area
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Katie Marland is a highly experienced professional with 15.5 years of work in the hospitality industry. She has a strong background in hospitality management, customer service, and event management. Currently, she serves as the Director of Diplomatic Sales at The Willard InterContinental. Katie has held various positions at IHG Hotels & Resorts, including Director of Diplomatic Sales and Senior Diplomatic Services Manager. She is skilled in sales, hotel management, and revenue analysis. Katie is based in the United States.
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Skills & Insights
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Emails and Phone Numbers

@ihg.com
+44 189551****
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About

Director of Diplomatic Sales at The Willard InterContinental

Work Experience

Windsor Dials 1, Arthur Road, Windsor, Berkshire, SL4 1RS, GB

Hospitality

17838
Phone
+44 1895512000

Katie Marland's Professional Milestones

  • Director Of Diplomatic Sales (2016-11-01~): Driving revenue growth through strategic sales initiatives, expanding international client base and increasing market share.
  • Guest Relations Coordinator (2008-05-01~2011-04-01): Developed and implemented effective strategies to enhance customer satisfaction and enhance overall guest experiences.
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Education

James Madison University
James Madison University

Management,

Hospitality,

Bachelors,

Bachelor Of Business Administration,

Hospitality Administration/management

2004-2008