Senior Technical Support Specialist@ DISYS
Covington, Georgia, United States
Katisha Burris
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Atlanta Metropolitan State College (Official)
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Tell me more about Katisha Burris?
FlashIntel GPTKatisha Burris is a Technical Support Professional with over 10 years of experience. She has expertise in technical support, troubleshooting, active directory, networking, and Windows 7. Based in Georgia, Katisha is known for her excellent customer service skills and her excellent communication skills. She has worked in various roles, including Service Assurance Specialist and Operational Systems Support Supervisor. Katisha has also gained experience in IT services and consulting, having worked at companies like Ocado Technology, Ocado Group, DISYS, DEXIS, and GE. She is known for her efficiency, effectiveness, and ability to learn new ideas for her organization.
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About
Technical Support Professional with several years of experience. Customer Service expert in all aspects including problem analysis and resolution, Computer Hardware, Troubleshooting, end user Windows, and software support. I pride myself in being extremely efficient and effective. My excellent communication skills are very strong and I thrive to keep learning new and innovative ideas for my organization
Work Experience
Senior Technical Support Specialist
Service Desk Analyst Senior
IT Services and IT Consulting
Katisha Burris's Professional Milestones
- Senior Technical Support Specialist (2019-11-01~): Strengthened technical skills and implemented innovative solutions to enhance customer satisfaction and loyalty.
- Technical Support (2013-08-01~2016-03-01): Provided efficient administrative support, resolving technical issues promptly and providing exceptional customer support.
Education
Computer And Information Sciences,
General
2023Skill
Technical Support
Troubleshooting
Active Directory
Networking
Windows 7
Windows Server
Windows
Customer Service
Servers
Project Management
Computer Hardware
Management
Escalation Resolution
Certification
Colleagues
John Doht, CSM, SAFe Agilist (SA)
founder at fathercraft
Jackie Pieper
agile product owner product manager
Jay Cohen
Founder | Chief Strategy Officer
Mahfuz Ahmed
Founder | Chief Executive Officer | Chairman
Arun Prasanth
it project management and operation at disys || certified professional scrum master || certified scrum product owner
Other Named Katisha Burris
Frequently asked questions
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Katisha Burris's social media include: Linkedin,
Katisha Burris works for DISYS
Katisha Burris's role in DISYS is Senior Technical Support Specialist
Katisha Burris works in the industry of IT Services and IT Consulting
Katisha Burris's colleagues are John Doht, CSM, SAFe Agilist (SA),Jackie Pieper,Jay Cohen
Katisha Burris's latest job experience is Senior Technical Support Specialist at DISYS
Katisha Burris's latest education in Atlanta Metropolitan State College (Official)
