Assistant Front Office Manager@ InterContinental Hotels & Resorts
Hainan, China
Katrina Liu
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Tell me more about Katrina Liu?
FlashIntel GPTKatrina Liu is a highly experienced professional with 11.4 years of work experience in the hotel management and hospitality industry. She has a strong background in customer service and front office operations, with skills in Opera, Vingcard, and Onity systems. Katrina is fluent in English and proficient in office software. She has worked at InterContinental Hotels & Resorts in various roles, including Assistant Front Office Manager, Loyalty Manager, Guests Service Manager, and Guest Relations Officer. She has also worked at The St. Regis Sanya Yalong Bay Resort and The Hotel & Resorts. Katrina is based in China.
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About
Function well in high stress work environment. Dealing with a diversity of guests, building good relatonships with colleague, Skilled in use of Opera, Vingcard and Onity system.Fluent speaking English and proficient with office software.
Work Experience
Assistant Front Office Manager
Loyalty Manager
Guests Service Manager
Guest Relations Officer
Hospitality
Katrina Liu's Professional Milestones
- Assistant Front Office Manager (2016-08-01~): Streamlined front office operations, optimizing efficiency and ensuring smooth workflow for all front desk colleagues.
- Guest Relations Officer (2013-04-01~2013-09-01): Revitalized guest experience through personalized service and enhanced guest satisfaction.
Skill
Hotel Management
Customer Service
Hotels
Hospitality Industry
Front Office
酒店经营管理
房务部
顾客服务
Certification
Colleagues
Cindy Tresdy
Owner
Linda Plante
Senior Executive Assistant To Chief Operating Officer
Kevin Froemming
Executive Vice President | Chief Commercial Officer | Global Hospitality And Leisure Industry Sales And Marketing Executive
Courtney Fishman
Chief Executive Officer | Founder
Linda Plante
Senior Executive Assistant To Chief Operating Officer
Other Named Katrina Liu
Frequently asked questions
We found 2 Katrina Liu's email addresses
We found 1 Katrina Liu's phone numbers
Katrina Liu's social media include: Linkedin,
Katrina Liu works for InterContinental Hotels & Resorts
Katrina Liu's role in InterContinental Hotels & Resorts is Assistant Front Office Manager
Katrina Liu works in the industry of Hospitality
Katrina Liu's colleagues are Cindy Tresdy,Linda Plante,Kevin Froemming
Katrina Liu's latest job experience is Assistant Front Office Manager at InterContinental Hotels & Resorts
