Katrina Nott

PROFILE A personable and results orientated professional with 15 years experience in the telecommunications industry. Proven ability within the PABX/Call Centre genre. Demonstrated proficiency in client servicing and training. Extensive functional and technical expertise. Excellent written and verbal communication skills with the ability to motivate a team. Known for being decisive with excellent negotiation skills. A dedicated professional with a strong work ethic. Specialties: administration, avaya, billing, cabling, call center, cms, customer relations, customer service, disaster recovery planning, financial, general office duties, ibm, information technology, lotus notes, messaging, microsoft excel, microsoft office, microsoft outlook, microsoft windows 2000, microsoft word, microwave, networking, next, pabx, procurement, programming, radio, telecommunications, telephone skills, voip, web site production,