Keith Rhodes

A Customer-focused Software Development Leader with a career characterized by increasing responsibilities in software product companies. Experienced in improving development processes based on business needs in an environment with multiple ongoing projects utilizing local and remote resources. Proven ability to: * Quickly become effective with new products, technologies and industries * Build effective teams with demonstrated ability to create motivated team that can produce high quality software in timely fashion by fostering continual process improvements based on company needs, including SCRUM methodology to improve predictability and quality * Manage Customer relationships including pre-sales presentations, scope of work definition, issue resolution, etc. Matrix managed Customer Support personnel to improve technical understanding and customer satisfaction. * Participate in strategic planning exercises in new and expanding markets