Kelli Becker
Internal Recovery Unit Specialist II@ Citi
Kansas City, Missouri, United States
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Kelli Becker is a highly experienced professional with 12.5 years of work experience in customer service. She possesses a wide range of skills including customer service, craps, dispatching, communication, and strategic planning. Based in the United States, Kelli is dedicated to making each customer experience unique and adhering to company policies and procedures. She has worked in various roles, including Internal Recovery Unit Specialist II at Citi and Customer Service Representative at FFE Transportation Services. Kelli's passion lies in continuing her career in the customer service industry, and she is dedicated to delivering exceptional customer experiences.
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Emails and Phone Numbers

@ffeinc.com
@citi.com
@citigroup.com
+1 888248****
+1 212559****
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About

I enjoy working in Customer Service very much, as almost all of my experience involves a moderate to a constant amount of direct customer contact. It is important to me to make each customer experience unique to customer needs, along with adhering to any and all company policies and procedures. I find working in the customer service industry is extremely gratifying and plan on continuing my career in this field.

Work Experience

388 Greenwich Street, New York, New York, 10013, US

Financial Services

189360
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Kelli Becker's Professional Milestones

  • Internal Recovery Unit Specialist II (2016-03-01~): Assisted in resolving critical issues, optimizing operational efficiency and reducing operational costs.
  • Table Games Dealer (2013-08-01~2014-05-01): Completing high-quality gaming operations, ensuring seamless sales and exceptional customer satisfaction.
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Education

Metropolitan Community College-Maple Woods
Metropolitan Community College-Maple Woods

Business Administration And Management,

General

2007-2009